Let's not play the blame game as yet. The whole industry is in nascent stages. The various problems get identified and will be taken care of in due course of time. I am sure that one day we will have softwares with the robustness of MT4 etc. in our markets too. At present, if we face any problems, let's identify and report them, and while not expecting big time results, check if the brokers' intentions are in the right direction.
So far, as we have seen here, Fyers are the most active broker on this website, they have paid attention to the various wishes of the customers, have not hurried nor made any promises they can't keep. All that sounds like right direction to me.