@Tejas Khoday :
Very first trade of the day and i faced this issue:
I was 500 long on Tata Steel and had SL order and partial profit booking limit order in place. Then I wanted to close my position.
1) Initially it wont let me cancel the position by clicking on the "close position"
2)Then I tried dragging the SL line up and it said : Nothing to modify. So i thought may be I cancelled SL and that order is cancelled but not showing as cancelled on charts so i refreshed chart but order line was still there. Then I again tried to drag the SL line but again got the message nothing to modify. So I cancelled the running short order ("close position" worked this time) and at next moment my SL line was hit and now I was 500 short.
Hi Krushna, I have explained how to deal with this on the thread a few times before but I guess I will have to write it somewhere on our website too in the future. I'll tell you how it works currently:
1. When you are in a position and the chart shows the position, profit & stop loss if you are inactive, it may not refresh.
2. If you are using the platform by selecting any scrip, changing charts, adding/removing indicators, zoom in/out, going through dashboard etc., the position will be refreshed in real-time.
3. If it is left inactive, you must either reload the page by clicking on the refresh icon on the browser OR Crtl+Shift +R OR go to dashboard settings and click on
"Refresh trading details". This must be done before trying to close positions from the chart otherwise, your positions can go awry.
We are working on ways to ensure real-time updates despite having an inactive screen. It's not the most simple thing considering the front-end chart functionality and stuff. But we're on the job.