All this is a problem with NSE alone. Damn those idiots.
Sorry, I shouldn't have bothered you with this problem. specially, when it's not even your fault.
Thanks for the clarification.
PS: On a serious note, I was really expecting a more professional reply thaN more excuses as to why things happen the way they do. As a trader, I am disinterested in all of these. I just want a more reliable platform when I go out to risk my money. Trading is risky anyways. I don't want to add more risk due to a trading platform. Thank you for your patience thus far
Hello
@Riskyman,
Do you really think that we are unprofessional and giving unjustified reasons? I am being transparent about what happens in the back-end to everyone on Traderji and casual visitors who land on this website for information. A trading platform is not just a single layered application that works independently. The performance is interdependent on ISPs at our end, ISPs at the exchanges' end, data centers' services, server architecture and scale up, TAT of service providers, NEAT terminal settings, Clearing member issues and many other small components. Please note, that
"The chain is only as strong as its weakest link." A broker is a part of the chain and not the chain itself. I know all this doesn't matter to the end user but I thought by giving you a perspective of what happens inside, it will make everyone more informed. We take the best possible measures without compromising our clients' interests and we speed up the Turn-Around Time although it may not be because of us. We are working in your interest and we have a good team on the job. Do you really think that the telecom operators in India are doing an amazing job? You will be surprised to note that during the metro construction in Mumbai and even during normal times, their lines get cut left right and center even without their information. They don't seem to have a clue about how to fix such issues. We all operate in the environment that we are surrounded by.
Can you confidently tell me that any other brokerage prioritizes uptime as much as us? There are many occasions when our platforms have been working perfectly fine when other large brokers' platforms were down for hours at a stretch. I don't want to question or point fingers at anyone's competence but I'm just making you aware that your orders and positions are the TOP priority here. Our platform is reliable and many large and active traders trade through us with confidence. If we were not reliable, I don't think we would be doing over 2000 crores of daily turnover if there was any question on our reliability. Since we are always available online to interact with traders, even the smallest blip gets highlighted as headlines. Traditional offline brokers face outages regularly and since they don't bother to reply or address clients' concerns online, all the flaws get hidden under the carpet.