Hi @AMIT PANDEY,
1)I have never been a fan of anyone in my entire life but this time i became a fan of both fyers and tejas sir. You have all those qualities that i want on myself like having a vast knowledge of securities market and a great trader, a practioner of martial art, even accepting the mistakes with courage and responsibility and trying to rectify it as soon as possible, reading book ,except playing chess(i dont like chess at all).
MY VIEW IS BASED ON AFTER READING ALL YOUR INTERVIEWS (that i found), READING YOUR REPLIES ON BRAINSTORM , TRADERJI, FACEBOOK ETC basically i follow you like a trader tracks his postion and investors on his investment. AND I M ALSO A SMALL FAN OF MR.NITHIN KAMATH .
I'm humbled, thanks for appreciating & noticing our efforts. Chess & Martial arts are some of my hobbies. I indulge whenever I find some free time during the week.
2) I love fyers web soo much that i have become addicted to it. It has solved many of problem that i was facing before its launch. FAVOURITE FEATURE ARE- a) position size tool ,b) order placement throgh drag and drop, c)vast amount of intraday and EOD corporate action adjusted data ,d) saving drawing on charts(MOST LOVED FEATURE) ETC
Thanks for acknowledging that we helped solve many of your problems. I hope it has for others too. Our first priority has always been to help easy order placement and ensure the platform is stable. Saved Charts helps analyze your own TA at a later date and saves them in a repository for later use. Many of these features that are not available on other platforms are made available on FYERS because we reached out for feedback and developed based on that. Not all feedback is feasible to implement but I would say that our clients have played a big role in helping us refine the platform and offer what is most useful to them. @Traderji users, in particular, are my favorite. I find this community to be more aware than the ones on other forums.
PROBLEM FACED BY ME ON MY ENTIRE JOURNEY WITH FYERS;-
1) Blocking of MIS order on one day during the recent market crash (atleast should have allowed by blocking full margin)
We block MIS/Intraday orders to protect you and us in the event that the marketwide circuit limit is triggered. Most traders don't know that in such times, the exchange cancels all pending orders (They don't care if it's a fresh trade entry, Target/SL, BO, CO, Margin). They will cancel everything. In such a situation, you will be left with an unhedged position when the market re-opens and could potentially lose money. People readily blame us for this but they don't know that the exchange cancels everything and makes RMS difficult for brokers.
2)Mis-behave by one of your customer executive (i was also quit rude at that time). already complained about it to [email protected]
Disciplinary action has been taken. We are scaling up and in the process, have hired new staff. Sometimes when they have gone out of line, we have taken the necessary action including terminating the concerned person.
3)even after opening account for mcx, order placement was disabled for me , later enabled after complaining about it
The front-end update takes 1 day. Not sure when this was but must be a one-off.
4) many time your customer executive don't follow up after saying that will call back
Happens sometimes, yes. Usually because of heavy incoming call flow during and post-market hours. To enable customers with self-help, we introduced a Support Portal. Hopefully, this reduces repeated queries to some extent so we can dedicate more time to new queries & Call N Trade.
5)you have also ignored many of my comments on fyers brainstrrom
I'm sorry about that. I try to reply to as many comments as I can. I will try to attend to them in the future.
I hope that we are your broker of 1st choice and that you're trading with us though. We've been interacting on Brainstorm for quite some time now.
1)I have never been a fan of anyone in my entire life but this time i became a fan of both fyers and tejas sir. You have all those qualities that i want on myself like having a vast knowledge of securities market and a great trader, a practioner of martial art, even accepting the mistakes with courage and responsibility and trying to rectify it as soon as possible, reading book ,except playing chess(i dont like chess at all).
MY VIEW IS BASED ON AFTER READING ALL YOUR INTERVIEWS (that i found), READING YOUR REPLIES ON BRAINSTORM , TRADERJI, FACEBOOK ETC basically i follow you like a trader tracks his postion and investors on his investment. AND I M ALSO A SMALL FAN OF MR.NITHIN KAMATH .
I'm humbled, thanks for appreciating & noticing our efforts. Chess & Martial arts are some of my hobbies. I indulge whenever I find some free time during the week.
2) I love fyers web soo much that i have become addicted to it. It has solved many of problem that i was facing before its launch. FAVOURITE FEATURE ARE- a) position size tool ,b) order placement throgh drag and drop, c)vast amount of intraday and EOD corporate action adjusted data ,d) saving drawing on charts(MOST LOVED FEATURE) ETC
Thanks for acknowledging that we helped solve many of your problems. I hope it has for others too. Our first priority has always been to help easy order placement and ensure the platform is stable. Saved Charts helps analyze your own TA at a later date and saves them in a repository for later use. Many of these features that are not available on other platforms are made available on FYERS because we reached out for feedback and developed based on that. Not all feedback is feasible to implement but I would say that our clients have played a big role in helping us refine the platform and offer what is most useful to them. @Traderji users, in particular, are my favorite. I find this community to be more aware than the ones on other forums.
PROBLEM FACED BY ME ON MY ENTIRE JOURNEY WITH FYERS;-
1) Blocking of MIS order on one day during the recent market crash (atleast should have allowed by blocking full margin)
We block MIS/Intraday orders to protect you and us in the event that the marketwide circuit limit is triggered. Most traders don't know that in such times, the exchange cancels all pending orders (They don't care if it's a fresh trade entry, Target/SL, BO, CO, Margin). They will cancel everything. In such a situation, you will be left with an unhedged position when the market re-opens and could potentially lose money. People readily blame us for this but they don't know that the exchange cancels everything and makes RMS difficult for brokers.
2)Mis-behave by one of your customer executive (i was also quit rude at that time). already complained about it to [email protected]
Disciplinary action has been taken. We are scaling up and in the process, have hired new staff. Sometimes when they have gone out of line, we have taken the necessary action including terminating the concerned person.
3)even after opening account for mcx, order placement was disabled for me , later enabled after complaining about it
The front-end update takes 1 day. Not sure when this was but must be a one-off.
4) many time your customer executive don't follow up after saying that will call back
Happens sometimes, yes. Usually because of heavy incoming call flow during and post-market hours. To enable customers with self-help, we introduced a Support Portal. Hopefully, this reduces repeated queries to some extent so we can dedicate more time to new queries & Call N Trade.
5)you have also ignored many of my comments on fyers brainstrrom
I'm sorry about that. I try to reply to as many comments as I can. I will try to attend to them in the future.
I hope that we are your broker of 1st choice and that you're trading with us though. We've been interacting on Brainstorm for quite some time now.
