Dear Raghu/ RKSV Team,
As discussed with Harish on Tuesday, small traders are being kicked out of your system on days when market is moving unidirectional.
It has become so frequent that now I can even tell a day before when your NEST will not be working.
Throwing all blame on small traders or internet connection is not going to work any more.
Also don't tell me that it is Omnesys problem, I am not a client of Omnesys, I am your client. I know you and I pay you.
Hence I will only communicate with you.
In India, very few have access to gigabit fiber connection. Or state on your website that a user need a fiber gigabit lease line with ping less then 5 milliseconds.
Interesting is that when market behavior is erratic on not in predictable direction, on the same internet connection same hardware Nest terminal or Nest plus works flawless.
Let me guess, when the next down syndrome will hit the small traders NEST terminal.
1. The day when the GST will be announced formally.
2. Next Expiry day
3. Any big news day
4. Any given day when NIFTY is moving in a direction.
Why brokers do this? They do it on behalf of very large traders. Because they think small retail traders create unnecessary NOISE in a unidirectional market. Make it little difficult for large traders to make decision.
My request to seniors here, protest strongly.
Today it is small traders, next they will cut cords of big traders on critical moments.
If this trend spreads among brokers, then only brokers will make money.
Attachment : Screen shots for error and my connection speed with time stamp.
Nifty today 30-July 01:00 PM link to screenshot. (My Traderji.com image upload quota if full hence a outside link)
http://s000.tinyupload.com/?file_id=22843959242250642530