Hi @tryszu, Do you have an IL&FS Demat account? This could have happened if IL&FS has debited your account despite we have confirmed that it is debited from our end. Their company is non-functional. To prevent such things from happening, we had asked all clients with IL&FS Demat accounts to shift to FYERS Demat Accounts. We didn't charge anything either! But many chose to ignore it at the time. The team will revert to you today and upon confirming the double debits, we shall revert the extra charges to your account at the earliest (If not today, tomorrow).
W.r.t shares being sold, please elaborate. Have you raised a support ticket? If yes, let us know. It is highly unlikely because we do not place any unauthorized trades in customer accounts. Are you sure you haven't given your account password to anyone else? Just checking. Please provide details in a support ticket.
W.r.t shares being sold, please elaborate. Have you raised a support ticket? If yes, let us know. It is highly unlikely because we do not place any unauthorized trades in customer accounts. Are you sure you haven't given your account password to anyone else? Just checking. Please provide details in a support ticket.
As far as the shares being sold I started noticing that recently when the holdings data I manage in a hard-copy did not match the holdings in my account. So I started checking the ledger and I saw credits from trades I did not make. I thought I must have made a mistake or used the "exit all" option at some point. But yesterday I did no such thing and there was a trade on axisbank -1. I will open a support query for the same. I noticed that the bill entry is usually followed by N-20200xx or N -20191xx but in these cases they were followed by X-20200xx, is that of any significance?