Hello Tejas,
i see that your margin calculator page is not being updated regularly with right info. for example it is mentioned that intraday has been blocked for crude oil and also the intraday margin required is not correct its mentioned approx. 82,000 for 1 lot of crude oil. only realised this after orders getting rejected. it was told to me that its 1,27,000 and not 82,000 like its showing on the website.
Even some your customer service agents refer to this page for giving me info. yesterday i confirmed with one of your cust support guys whether info on website is correct.. to which he said yes. So today time wasted and funds transferred in vain.
RMS team is not doing good work it seems. please pull them up.. as these info are very critical to manage funds and avoid wasting time over the phone. Thankyou
i see that your margin calculator page is not being updated regularly with right info. for example it is mentioned that intraday has been blocked for crude oil and also the intraday margin required is not correct its mentioned approx. 82,000 for 1 lot of crude oil. only realised this after orders getting rejected. it was told to me that its 1,27,000 and not 82,000 like its showing on the website.
Even some your customer service agents refer to this page for giving me info. yesterday i confirmed with one of your cust support guys whether info on website is correct.. to which he said yes. So today time wasted and funds transferred in vain.
RMS team is not doing good work it seems. please pull them up.. as these info are very critical to manage funds and avoid wasting time over the phone. Thankyou