@Finvasia, I am back with new set of issues with the Scalpert. Why others are not facing these problems, am I the only one? Or others are used to these problems so nobody is complaining?
- At 2:10 PM today I was 2 lots short on bank nifty options. Looking at the spike I quickly exited position from positions page. But the position did not get updated. As I didnt see the order in Orders page, I tried to exit few more times. What it did was squared off 2 lots of nifty plus bought 8, huge 8 lots of banknifty long. Few minutes later I received error message "Operation Failed. Please try again later." That doesnt explain what operation?? Please provide meaningful error so client understand what is the problem exactly.
- After few minutes around 2:20, I entered 2 bank nifty shorts again. At 2:30 I wanted to exit so I squared off again. Again the square off did not happen. When I went to the All Orders page, it reflected again. Why this happened?
- I received even more "Operation Failed" messages.
- While I was holding my breath through all this nonsense, I received another alert that somebody has logged into my account and logged me out, when I was trading and I have not shared my credentials to anybody! This happened at least 5 times. Did any of your technicians logged into my account!
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