DEAR MR CHINTU/MINTU
AFTER READING UR BLOG I DEDUCED THAT U HAVE LOST WHAT U DESERVED.RELIANCE MONEY IS NOT TO BE BLAMED FOR IT.WE OFFERED LOWEST BROKERAGE SO AS TO BEAT OUR COMPETITORS.WHATEVER WE'RE CHARGING IS NOT HIDDEN,EVERYTHING IS TRANSPARENT.WE EVEN NOTIFIED OUR CUSTOMERS BEFORE ACTUAL CHARGES CAME INTO EFFECT.REGARDING CHARGES BY CALL CENTER I WOULD REMIND U THAT WE HAVE THE BEST REAL TIME CALL CENTER SERVICES (SEVERAL SURVEYS HAVE INDICATED IT) AND ALSO TO AVOID USELESS CALLS DURING MARKET HRS WE HAVE INTRODUCED THESE NOMINAL CHARGES.
i REQUEST U AND OTHER TRADERJI MEMBERS TO GO INTO THE FACTS AND NOT BE DRIVEN BY EMOTIONS.
FOR BENEFITS OF OUR CUSTOMERS WE RE STARTING A HOST OF NEW SERVICES IN THE COMING MONTHS .(ALL VIEWS EXPRESSED ARE MY OWN )
Dear Sk,
With ur permission i wish to add a few lines. Iam using RMoney since beginning beside PIB , Kotatsecurities & ShriramInsight. All r on line & i use for day trd & delivery from my home. Most of the points raised by Forum Members r very much genuine. At the beginning i availed brokerage of .005 Rs then it increased to 1 paise (double) & now latest addition is 15.00 per trade beside all other charges.
Most of the time RMoney site was not opening & if at all opened either it stalled or no movement of price. Therefore, most of the times to sq off my position i have to ring to MUMBAI (022-39886000) calling through STD & RM charged Rs 15.00 additional for each trade as CALL & TRADE charges . Tell me is it justified? See how much we have 2 pay----BB, STD, Brokerage & CT bcz ur site did not work.
In kolkata most of the offices (Dumdudm--very near 2 my home, Shyam Bazar, Indian Exch Place) were closed during last few months. Only 2 main offices are left---Salt Lake & Park Street which far away & time consuming.
After every 2-3 min we have to log in for trading. But this problem solved to some extent after very recent introduction of SUPER TRADE. But still sometimes prices are freezed & we have 2 log in again.
RMoney dont have any dedicated person to contact in emergency. But KOTAK,SR Insight & PIB have. We dont get any reply if we post our complain in E-Mail address.
There r some more 2 put in but i dont to make this post lengthy.
My dear BROTHER will U mind 2 refute the points raise by me and my friends? I wish 2 tell U that atleast 10 friends of mine already closed Rmoney & rest r just inactive. But somehow iam hanging on. I dont know WHY. Last month also i have purchase a limit card for 2500.00.
PROBABLY RmONEY IS SO INDIFERRENT AS THEY COLLECT BROKERAGE IN ADVANCE WITH TIME LIMIT & HARDLY IT MATTERS CUSTOMERS DO TRADING OR NOT BCZ NON-REFUNDBLE MONEY IN THEIR POCKET.
For ur verification I qoute my CID-S00041965.
We all WiII eagarly wait for ur CLARIFICATION. THANKS------SM