Zerodha - Number One Discount Broker in India
- Thread starter Traderji
- Start date
First time I've heard this one, you can send a mail to them, I think its [email protected] and you'll get remote support.
Again an "accident" happened. I had placed a bracket order to sell Alahabad Bank @71.45; the order was executed, but the corresponding buy and stoploss were not generated.
Called them, connected to one executive, explained the problem, got cut off in 5 minutes.
Called them again, spoke to another executive, re-explained the problem, she said she will contact RMS team..... contacted, she said they will raise a corresponding buy order and both will be squared off at EOD... got cut off after 14-15 min.
Called them, connected to yet another executive, re-re-explained the problem, contacting RMS - put on hold, moved me to RMS.
Finally the RMS guy said they will give ad-hoc margin and raise a buy order as NRML. Ok.
The whole thing took more than 30 minutes. Now I have 2 open positions, one from the BO and one from the NRML. I guess at EOD I will face whatever loss + the cost of both the trades. Getting tired of all this now.
Called them, connected to one executive, explained the problem, got cut off in 5 minutes.
Called them again, spoke to another executive, re-explained the problem, she said she will contact RMS team..... contacted, she said they will raise a corresponding buy order and both will be squared off at EOD... got cut off after 14-15 min.
Called them, connected to yet another executive, re-re-explained the problem, contacting RMS - put on hold, moved me to RMS.
Finally the RMS guy said they will give ad-hoc margin and raise a buy order as NRML. Ok.
The whole thing took more than 30 minutes. Now I have 2 open positions, one from the BO and one from the NRML. I guess at EOD I will face whatever loss + the cost of both the trades. Getting tired of all this now.
