Write to them now, so that they read it the first thing in the morning.
If you don't receive satisfactory communication by noon, escalate it.
There was a similar problem with another broker on March 13, and 90% of my account was wiped out. I filed a complaint the same day by noon. The matter was resolved on March 23.
Go through it.
http://www.traderji.com/community/threads/zerodha-part-3.89121/page-1624#post-1274708
Software issues happen, what we need is proper resolution of the issue.
If you don't receive satisfactory communication by noon, escalate it.
There was a similar problem with another broker on March 13, and 90% of my account was wiped out. I filed a complaint the same day by noon. The matter was resolved on March 23.
Go through it.
http://www.traderji.com/community/threads/zerodha-part-3.89121/page-1624#post-1274708
Software issues happen, what we need is proper resolution of the issue.