Hi,
I have a F&O trading a/c in RK Global (just 1week old) and Sharekhan (quite old)
Summary of my so far experience with RKG is:
GOOD things about RKG (Compared with Sharekhan)
> Diet ODIN (Good software, full of good feature)
> If feed and connection is good then it's faster then any other trading platform. (I can compare it practically with Sharekhan Trade Tiger terminal)
> RKG brokering fees are flat and transparent -- flat Rs.9/per lot + tax per leg
(So, if you are trading in Options then for 1 lot you have to pay Rs.9 + tax one way, Sharekhan is too expensive for Option trading Rs.100/per lot one way i.e. you have to pay Rs.200 for sell and purchase of one lot)
> RKG is very prompt in updating trade book and Funds view -- good to keep tab of all your trading in single window. (Sharekhan is bad in reporting)
> Best part is there backoffice account (comes free with RKG account), this account contains various kind of reports and Digital contracts, very good in account book keeping, Sharekhan is way far behind in reporting)
> Fund transfer is instant (only HDFC a/c is linked for fund transfer), have not yet tried any fund withdrawal from RKG account so can't comment on that. Sharekhan is excellent in fund in and fund out.
BAD things
> Frequent disconnection (BAD)
> Need several attemp to login back (BAD)
> Poor customer support (BAD - worst than any govt. office)
> Lots of files to download from there site to make ODIN run properly (like - dll file, master scrip file, registry file. It's not a clean install package and worst part is there customer support you have to bang your head to make things work)
Would suggest RKG account only for Option trading coz this is the only department of share trading which eats up lot of money in brokerage. In just one week I have made good money from Option trading in RKG (saved a lot in brokerage). Will try to withdraw some money from RKG a/c just to check there pay out TAT.
Hope this info be helpful to you....happy trading