Hi,
Did anybody using RKG face problems transferring funds in and out of the trading account. I transferred 35K into the trading account in two transactions 1k and 34k using the bankurl link on the ODIN menu. Later I called them up with the bank confirmation numbers and they said it will be updated in two minutes. Two days hence the balance and transactions are not appearing in either ODIN (fundsview link) or on their backoffice site in the ledger. Out of the two cheques I gave them Rs. 336 and Rs. 200 for account opening only one is visible in the back office financial ledger even though both have been debited to my bank account.
I hope this is only a teething problem, because proper accounts are very essential. Cant keep calling Delhi, Mumbai and Calcutta every day to sort out accounting problems.
If anybody has faced similar issues or if pay in pay out should be done in some other way, please let me know.
Rgds