Today I have noticed that Zerodha collected call and trade charges. I think collecting the charges is unfair. Raised a ticket.
The following is the issue as explained to Zerodha.
"There was a ledger entry for 08-Mar-2019 showing that Rs.70.80/- was debited from my account towards call and trade charges. On that day there was a problem with order modification. I could not modify orders from Kite and Zerodha Trader. I have tried from two laptops and mobile.
I had to call your support team and explain the problem. The support person acknowledged that there is a problem and suggested that he will cancel the orders so that I can put fresh orders. How can this be considered as problem from my end to collect call and trade charges?
Please revert the debited amount."