Zerodha - Number One Discount Broker in India

VJAY

Well-Known Member
If you're using a Jio connection, you'll be able to access a lot of websites, at the same time, you'll also be unable to access a lot of websites/platforms. There seems to be a problem with the way Jio connections work. We've already pointed this out on this forum. We're trying to get in touch with the Jio team but it would be prudent to use an alternate ISP in the meanwhile.
Its not an good reply!!!!! as now most traders are started to use jio so you must take resposibility to find a solution.Yes it may be due to Jio connection ...even full day (from couple of days) am facing problems ..unable to login and disconnects frequently....actually whats the exact problem it is????!!!!!!!!!:(
 

VJAY

Well-Known Member
ha ha
Bro
I was replying a stock reply, Z always says that its our internet connection, which is a culprit :D
Now Jio has become a culprit.
Anyone who is on Jio and using NestTrader of any other broker
(I am not on Jio)
Yes the problem in NSE NOW of other broker too .....But its unbelievable how Jio internet making problems only on terminals ....need fast action by brokers and Jio technical guys for solving this problem...
 
Yes the problem in NSE NOW of other broker too .....But its unbelievable how Jio internet making problems only on terminals ....need fast action by brokers and Jio technical guys for solving this problem...
Probably their network isnt very good, there were some images posted in tj before with speeds. Those also showed 50-60 % packet loss. If true, that is terrible
 

travi

Well-Known Member
Few points:

1. Internet reliability (not only uptime, but latency and throughput etc) will always be in the order of:
Dedicated(Leased Line) > Wired Broadband > Wireless PointToPoint > Wireless Mobile

2. Pricing is directly proportional to reliability, if you get something for free, nobody gives you a 99% SLA

3. If trading is your main source of income, then treat it like a business and all the resources that run it should be of good and best quality including your chair and internet :D

4. Troubleshooting internet is ideal when you have an option to test with two or more providers, so you can affirm a claim, this means you have to invest in a secondary internet source. The same way one hedge's his position.

5. Finally, God Forbid, but if internet stalls half through a trade, the loss can cover a secondary lines cost. Penny wise mentality can be costly.
 

Zerodha

Well-Known Member
Its not an good reply!!!!! as now most traders are started to use jio so you must take resposibility to find a solution.Yes it may be due to Jio connection ...even full day (from couple of days) am facing problems ..unable to login and disconnects frequently....actually whats the exact problem it is????!!!!!!!!!:(
Yes the problem in NSE NOW of other broker too .....But its unbelievable how Jio internet making problems only on terminals ....need fast action by brokers and Jio technical guys for solving this problem...

Vijay, how can we take responsibility for an issue that we don't have any means of solving? Also, it's not just trading terminals that have been inaccessible. There have been reports of Twitter, Hotstar, etc., not working, too.

We've already stated that we're trying to get in touch with the Jio team to get this resolved, but there's just been no response yet. Let's hope that we do receive a response soon and are able to get this whole issue fixed.

In the meanwhile, we request you to use an alternative ISP for trading.
 
@Zerodha,

If Jio has laid underground fiber lines in Bangalore then it would be prudent to take one or two leased line connections from them as and when it is available. Who knows it solves many of your and yours clients connectivity issues. Main problem I face with PI is that it misses plotting candles on chart many a times. Otherwise it is not a bad product. Don't know why folks damn it so much.
 
Last edited:

travi

Well-Known Member
You have collated various issues and put 2-3 lines, wouldn't be fair especially for a new user. Sometimes one bad review puts a user off.

@Zerodha,
Otherwise it is not a bad product. Don't know why folks damn it so much.
Any stats for this? In fact Pi, afaik, is widely used + appreciated and like every other app it has bugs that are promptly fixed.

@Zerodha,
Main problem I face with PI is that it misses plotting candles on chart many a times.
From reports on our forum, missing candles are not Pi faults but market data inconsistency. This is largely caused by packet drops in users internet, on leased line not seen it.
The only case when it is Zerodha's cause is when they have server congestion which they have acknowledge and are ramping up their capacity.

@Zerodha,
If Jio has laid underground fiber lines in Bangalore then it would be prudent to one or two leased line connections from them as and when it is available. Who knows it solves many of your and yours clients connectivity issues.
1. RCom is the backbone of Jio, and RCom has been handling data for decades for huge corps including NSE.
2. How do you know their server is only in Bangalore? Ideally, it would be in a co-lo etc near the NSE.
3. Moreover, Jio issue would be with their launching, infrastructure testing etc where in many kinds of ports and other network related necessities would not be fully functional yet.
Again, some have reported other broker firms with same issue.
>> Already suggested using secondary ISP.
4. Just FYi, but a single fibre line has capacity in Tbps.
 

vijkris

Learner and Follower
You have collated various issues and put 2-3 lines, wouldn't be fair especially for a new user. Sometimes one bad review puts a user off.


Any stats for this? In fact Pi, afaik, is widely used + appreciated and like every other app it has bugs that are promptly fixed.


From reports on our forum, missing candles are not Pi faults but market data inconsistency. This is largely caused by packet drops in users internet, on leased line not seen it.
The only case when it is Zerodha's cause is when they have server congestion which they have acknowledge and are ramping up their capacity.


1. RCom is the backbone of Jio, and RCom has been handling data for decades for huge corps including NSE.
2. How do you know their server is only in Bangalore? Ideally, it would be in a co-lo etc near the NSE.
3. Moreover, Jio issue would be with their launching, infrastructure testing etc where in many kinds of ports and other network related necessities would not be fully functional yet.
Again, some have reported other broker firms with same issue.
>> Already suggested using secondary ISP.
4. Just FYi, but a single fibre line has capacity in Tbps.
:lol::lol:
Mr. Doom is countered in this thread also. :D
I hope he takes this comment lightly..
 

Similar threads