SmartTradeOnline
Do you have 1799 plan or 1899 plan ...Please confirm...I am bit confused over there after reading earlier two messages in this thread.
Also when a person from your billing calls and provides me solution for queries I asked ...Good I like this kind of support.Hope you continue with same service.
Also wanted to ask ...is there any time when you keep your backoffice servers down ? Any specific times ?
I think Mumbai based broker Stamp duty < than Kolkata based broker or Banglore based...This may not be huge but minor amount saving is good small trader like me.
Eagerly waiting for Unlimited plans less than your current one...
Regards,
Raju
Hello Raju,
Sorry for the confusion about the unlimited trading plan. It is 1899 per month. 1799 was a typo which we corrected and mentioned the reason for editing as "typo".
Glad to know your queries were resolved satisfactorily. Providing our clients a good service is on top of our list of objectives.
Our backoffice servers are up from Monday 9am to Saturday 6pm. They are restarted everyday at 8:30am so are not available from about 15 mins form 8:30am.
On Tuesday, we faced some issues with our primary internet connection that we use for our backoffice. However, the secondary connection was still working. We are working on automatic switching to the alternate internet connection (if accessed from our website) in case primary goes down so that the process stays simple. We hope to have this done soon but will need some time to test the same.
Regarding your point on stamp duty, small savings make up for big ones so it's always good to save
Thanks,
SmartTradeOnline.in