whom should i approach????and how ???
from past one month i have been trying to explain kotak securities about my problem but never they paid attention to solve it. now i am here.
1) intraday trasaction appeared in my billing,for which i did not place any order.
my contract note shows correct trasaction entries on that day,but not billing
2) billing was reapeated with different trade date,actually those value were not reached on that day at nse at all.
every time customer care people talk and say we will look in to it and vanish no more replies from them.
please help me,whom should i approach and what should i do regarding this problem.
from past one month i have been trying to explain kotak securities about my problem but never they paid attention to solve it. now i am here.
1) intraday trasaction appeared in my billing,for which i did not place any order.
my contract note shows correct trasaction entries on that day,but not billing
2) billing was reapeated with different trade date,actually those value were not reached on that day at nse at all.
every time customer care people talk and say we will look in to it and vanish no more replies from them.
please help me,whom should i approach and what should i do regarding this problem.