@Finvasia
If possible for you then please post names of Jr. Executives (who normally reply our queries/problems on phone) and Senior Executive (to contact in case of wrong viewpoint of Jr Executives) and their contact numbers, for various sections of Finvasia, like client support, RMS, accounts, payin payout, IT deptt., equity trading, commodity trading, etc etc. As it has become very difficult to track which person has replied previously and from which telephone number/extn.
Further, sometime back it was mentioned that queries posted by us, is replied by a team. Can you please post the names of team members, who reply our queries, so that he/she may be referred to /contacted, in case of any problem or different view taken by your Jr. Executive. We sincerely hope that what has been posted here by you/your team is the official line of Finvasia.