We recently subscribed to Axis-bank 3-in-1 account.
First the positive
observations:
The account works with Mozilla and Firefox browsers on Linux machines. Many other trading accounts work only with the lame duck Internet Explorer from Microsoft. Refusal to work with Firefox is an indication of non-standard web interfaces and web services. It indicates that the software vendor has willfully or accidentally locked the trading platform provider to a maimed software and the platform provider could not realize the trap.
The power of attorney conditions on the funds and demat accounts are reasonable unlike the unacceptable 'signed blank cheque' type of PoAs peddled by some others.
Few negative
observations:
The online tutorials on how to buy-and-sell etc are reasonable, but they are not in phase with the currently deployed interfaces. For example, I could not find the instruction to block the funds when placing a buy-order in the buy-sell tutorial.
The software interfaces and logic for many processes are dependent on whether you login during the trading hours or otherwise. Many functionalities have been assigned to the trading period arbitrarily. For example, the first time login is supposed to force you to change the initial password (given to you in a sealed envelope) to something new. Unfortunately, this check is done only if you log in during the trading hours. My friend was told that he should not login for the first time during a Saturday because he might risk getting his account locked. We did not know this and logged in on a Saturday. The system did not ask for change of password and allowed us to do all the things possible on a saturday. We wanted to change the password ourselves but the option was not available in the non-trading period! We had to wait till Monday to change the password. Luckily it did not lock our account but my friend who waited till Monday somehow managed to lock his!
Probably geogit will have to refactor the features of their software and decouple them from unnecessary linkages to trading and non-trading hours.