TRAI Complaint Email ID

adityasaraf007

Well-Known Member
#5
Hi, if you have any complaint about your telecom service provider, u should file the complaint at the link mentioned earlier.

It does work and solved my problem to a certain extent within a day.
 
#6
Hi, if you have any complaint about your telecom service provider, u should file the complaint at the link mentioned earlier.

It does work and solved my problem to a certain extent within a day.

adityasaraf007,

there are so many links hence not able to find the correct link where i can find email id or complaint link for Mobile Service Provders. Can you suggest which is the link
 

adityasaraf007

Well-Known Member
#7
First, call on the call centre number of your operator (for airtel 198, vodafone 111, etc).

If ur problem is not solved, then ask them to give the email id of the nodal officer or u can obtain it from this link.

If the nodal officer is not able to solve ur problem, email to their appellate (can be obtained from the same list).

Even if the appellate is not able to solve it, don't hesitate to lodge the complaint here. This is the official grievance portal of India for all the Ministries and Departments. (Here the Department would be Department of Telecommunications.)

Remember to save the acknowledgment no. that u receive from the Call Centre, Nodal, the Appellate and the Complaint No. from the Grievance Portal.


After lodging the complaint at the official portal, within 24hours the representative of Airtel called me and solved it to a certain extent.

Even the officer of the Grievance Department from Delhi called me to ask if the problem was solved or not.

If ur problem still remains unsolved, go to the Consumer Court. You donot require any lawyer for it.
 
#8
my idea post paid no 8888863499 has not converted to prepaid even after giving 4 consicative application with recipt and all required documents............!
please help to convert that
 
#10
Sir,
I am to inform you that I have a mobile prepaid connection of BSNL and the connection no. is 9456860197, on dated 07-01-2012 I received a massage from BP-BTUNES that “BSNL Tune Why This Kol is set for your callers. You have been charged Rs. 12 for this tune”. when I checked my balance it is found that Rs. 12/- has been deducted, Sir I have never requested to the BSNL for the callers tune without my approval my Rs. 12/- has been deducted, I approach to the BSNL officers by mail but no action has been taken by them, the situation is still the same. Sir it is my humble request to please do the needful and take action against the BSNL that why without my approval they have deducted Rs. 12/- and take action to make my deducted amount of Rs. 12/- back and also ensure that BSNL do not take this type of action in future without my permission. Thanks
sanjay kapoor
27/46, bari panni gali,
agra 282003
 

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