@murthyavr
We don't migrate clients during 9 to 4, so i guess it is not about your equity accounts..
If you already have the ZT and we are migrating equity onto it, there is nothing which gets deactivated, when you login the next time equity would show enabled..
The issue would be if you had 2 different ids for ZT and NOW, HODS0001 and DS0001, we would have to integrate it into 1 DS0001. In this case ZT would get deactivated for a couple of minutes.. Even this we don't do it if you have traded commodity on that particular day or if you have any commodity position..
We take care of all of this, but if you were taking a new position and you realized that ZT is deactivated and you need to login with the new password, we are really sorry abou t it.. we try to take care of everything as mentioned above, It is an unforgiving world this online one especially considering the only other way to work would be to between 1130pm in the night..
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@myinvestment, very surprised that our sales team didn't help your friend. They are a highly incentivized bunch and never let go of a lead. If you can share the number, will personally call and help him out, hopefully this way the grudge you have with us reduces..
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Cheers