I'm a scalper in Nifty and Banknifty options and use Nest terminal for trading in my tradesmartonline account.
I am facing problem with lag in quotes refresh in Nest ever since I started trading with tradesmart few months back.
When I login to Nest, quotes refresh properly without any lag for like 5-10 minutes. During this period I'm able to modify or cancel my pending orders and place new orders without any problem. After this initial trouble-free 5-10 minutes, problem of lag or Nest terminal hanging starts. Basically what happens is that quotes refresh for 3 seconds and then no update/refresh for next 3 seconds. Even the clock on the status bar at the top of Nest stops for this period of 3 seconds. Some 25-30 minutes after login on Nest, this time period of lag or Nest terminal hanging goes up to 5 seconds. If I leave the Nest unattended for 40 minutes or so, quotes refresh for 2 seconds and then Nest hangs for next 7 seconds.
During this period when the terminal is hanging, I can't place new order or modify existing order. For a scalper like me who is aiming to trade calls or puts for a small profit margin, this lag is a killer.
My solution to this problem is that I logout of Nest every 15 minutes and then login again. There are days when I logout and login for about 15 times and some trades are missed due to this frequent logout/logins.
I am using Nest version 3.16.0 on Windows 10. I have tried using 3 different laptops with latest generation Intel or AMD Ryzen CPU with at least 8 GB or 16 GB RAM. I have both Tata and Airtel 100 mbps fiber connections in my office. I have tried all the combinations of 3 laptops and 2 broadband lines.
Many years back, I was using Zerodha when they were offering Nest. When Zerodha discontinued offering Nest, I moved on to Upstox because they were offering Nest. Last year Upstox also discontinued Nest, so I moved to Tradesmart. I never had this problem of lag/hanging with Nest back when I was on Zerodha and Upstox for a total of over 9 years. I don't want want to go back to web interface of upstox because slicing of bigger square-off orders doesn't happen over there.
Is anyone else on this forum facing this problem with Tradesmart's Nest? If yes, then what is the solution?