Dear Juneja,
I had tried using the criteria as suggested by u but hv never been able to open the option. As per ur suggestion, once again I shall try and come back to u in case it is found ok. I also notice that most of the options; for example 'demo' does not open at all. I had written to customer care regarding non-availability of contract notes and ledger balance for the period of our requirement. But as u are aware, Reliance customer care do not respond to any of our queries. Not only that it is not their culture to respond, I also have experienced that for few of the so called customer care personnel 'English' is 'Foreign'. U ask for some thing, they will give u something altogether new. Any way, let us hope that Reliance Money would wake up one day or the other if it wants to survive.