Hi All,
I'm trading with Sharekhan for 2 years and 95% satisfied.
Their Customer Care is great. I found their software, Trade Tiger, better than geogit flip, india infoline TT5. There is an option of having Intraday movement of last 5 days in a single chart screen which I have not found in other trading terminals. The charting system is very good considering they give it free. But I'm suspicious that data updation sometimes get slow.
There standard brokerage is very high, but they have good prepaid brokerage schemes ranging from Rs. 2000 yearly to Rs. 1 Lakh yearly.
Till date I have never faced any discrepancy in their contract note and ledger statements. They can be called transparent - they hiked annual DP charges from Rs.300 to Rs.400 but informed us 9 months ago about the hike.
All in all, I'm very much satisfied with Sharekhan regarding their software and Customer Service but not with the brokerage.
I'm going to try RK Global in F&O segment only for their ultra cheap brokerage.
As far I understand, this is like low cost airline where u get the ticket cheap but for every other thing u have to pay along with bad customer service.
They charge Rs.9 per lot in F&O but if u call & trade they charge Rs.25 per call !! Also they give diet odin at a cost of Rs. 330 monthly! Any physical statement u require - u have to pay. Any change in client master form - u pay! And no question of any Toll Free No.
But still, I calculate if u r a frequent trader in F&O, and totally trade on your own without contacting RM or the broking house, then u will save enough with RK Global.