Unauthorized Without Consent Trade Transaction(F&O) in BMA Wealth Noida

[meet444]

Hi Friends, thanks for your response. Can i response to them on two grounds 1. My call post paid call records regarding 63 trades. 2. Background history ( my full a/c ledger or my entire trading history that i never behave like that. I have saved many similar complaints on internet against the same Mr. Vaibhav of BMA Noida. can i attach that to prove that they cheat quite often.

After submitting my response to them, should i immediately file complaint to NSE BSE SEBI or wait for its response.

Ist do send email to the broker about your issue if they still dont reply send another if no response then immediately file complaint to NSE without informing this to broker. when broker gets notice from Exchange then see the actions. attach every proof you think that will favour your case.

 

[deba72]

Hi Friends, thanks for your response. Can i response to them on two grounds 1. My call post paid call records regarding 63 trades. 2. Background history ( my full a/c ledger or my entire trading history that i never behave like that. I have saved many similar complaints on internet against the same Mr. Vaibhav of BMA Noida. can i attach that to prove that they cheat quite often.

After submitting my response to them, should i immediately file complaint to NSE BSE SEBI or wait for its response.

I am in the broking business since last 9 years and I can tell you from my experiences that they must have recorded telephone conversation with you to prove that you have instructed them to do those trades. If they can't produce the same, then NSE/ SEBI would rule in your favour. And background history won't do any value addition. Since you have not asked them to do those trades simply go ahead and lodge a formal complaint with NSE / SEBI without any delay.

 

[Relish]

Some email to file complaints taken from other threads:

[email protected]
[email protected],
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
http://www.sebi.gov.in/Complaint.html
http://www.ccccore.co.in/

http://www.traderji.com/investors-grievances/42980-cheated-brokarage-charges-2.html#post465772

Advice from senior trader to other cheated trader posting here:

http://www.traderji.com/derivatives/93139-issues-unicon-securities.html#post958522

When any trader is cheated by any brokerage house while trading in any NSE segment,
register a complaint with NSE immediately. Links are below.

TOLL FREE NUMBER : 1800 22 0058
[Timings : 9:30 AM to 5:45 PM (Monday to Friday)]

--------
You can directly visit nearby NSE Investor Service Centres (ISC) functioning at below cities:-

HEAD OFFICE

National Stock Exchange of India Ltd.,
Exchange Plaza, C-1, Block G,
Bandra Kurla Complex,
Bandra (E)
Mumbai – 400 051

Tel. No: (022) 26598173
Fax No: (022) 26598191

E-mail: [email protected]


MUMBAI:

Western Regional Office:
National Stock Exchange of India Ltd.,
6th floor, Kohinoor City, Tower – 1,
Commercial – II, Kirol Road,
Off. L. B. S. Marg
Kurla (W),
Mumbai – 400 070

Tel. No: (022) 25045300
Fax No: (022) 25045299
E-mail : [email protected]


AHMEDABAD:

National Stock Exchange of India Ltd
Office No. 304/305
GCP Business Centre
Opposite Memnagar Fire Station
Navrangpura
Ahmedabad - 380009

Tel No : (079) 49008610/ 49008611
Fax No : (079) 49008660
E-mail : [email protected]
BANGALORE

National Stock Exchange of India Ltd.
Office No: 101, DBS House 26,
Cunningham Road,
Bengaluru,
Karnataka-560052

Tel. No.: (080) 40407188/ 40407101
Fax No: (080) 4040 7188
E-mail: [email protected]

CHENNAI:

National Stock Exchange of India Ltd
8th Floor, Arihant Nitco Park,
No 90, Dr Radhakrishnan Salai,
Mylapore, Chennai 600 004.

Tel No : (044) 28479900 / 28479902-05
Fax No : (044) 28479926/27
E-mail : [email protected]

DELHI:

National Stock Exchange of India Ltd.
4th Floor, Jeevan Vihar Building,
Parliament Street, New Delhi-110 001

Tel No : (011) 23459133/ 49393033
Fax No : (011) 23459291
E-mail : [email protected]


HYDERABAD:

National Stock Exchange of India Ltd.
8-2-594/A/1, Third Floor, Urmila Heights,
Opp Rainbow Hospital,
Road No 10, Banjara Hills,
Hyderabad – 500034

Tel No : 040-23357082/ 7083
Fax No : 040-23357084
E-mail : [email protected]
INDORE

National Stock Exchange of India Ltd.
Ground floor, B 31-6,
Palika Plaza, Phase II,
MTH Compound,
Indore - 452 001

Tel. No : +91 9167577416
E-mail: [email protected] JAIPUR

113 First floor, Gitanjali tower,
Ajmer road, Sodala,
Jaipur-302019
Telephone number/

Fax Number: (0141) 4035195
E-mail ID: [email protected]
KANPUR

National Stock Exchange of India Ltd.,
365-366, 3rd Floor, Padam Tower-2,
14/113 Civil Lines,
Kanpur – 208001

Tel. No : (0512) 32 32 669
E-mail: [email protected]

KOLKATA:

National Stock Exchange of India Ltd.
1st Floor, Park View Apartments, 99,
Rash Behari Avenue, Kolkata - 700 029.

Tel No : (033) 40400400
Fax No : (033) 40400440
E-mail : [email protected]
PUNE

M/s. Regus Business Centre (Pune) Pvt. Ltd.
Regus, NSEIL's Office no. 233,
Level - II, Connaught Place,
Bund Garden, Pune – 411001

Tel. No : (020) 40147519
Fax No: (020) 40147576
E-mail: [email protected]

--------------------

You can Register an E-complaint using below link also (use Internet Explorer):-

http://www.nseindia.com/invest/conte...ecomplaint.htm
http://www.nse-investorhelpline.com/EIS/

Take action immediately.
With Best Wishes.

 

[navneet_ficci]

Some email to file complaints taken from other threads:

[email protected]
[email protected],
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
http://www.sebi.gov.in/Complaint.html
http://www.ccccore.co.in/

http://www.traderji.com/investors-grievances/42980-cheated-brokarage-charges-2.html#post465772

Advice from senior trader to other cheated trader posting here:

http://www.traderji.com/derivatives/93139-issues-unicon-securities.html#post958522

When any trader is cheated by any brokerage house while trading in any NSE segment,
register a complaint with NSE immediately. Links are below.

TOLL FREE NUMBER : 1800 22 0058
[Timings : 9:30 AM to 5:45 PM (Monday to Friday)]

--------
You can directly visit nearby NSE Investor Service Centres (ISC) functioning at below cities:-

HEAD OFFICE

National Stock Exchange of India Ltd.,
Exchange Plaza, C-1, Block G,
Bandra Kurla Complex,
Bandra (E)
Mumbai – 400 051

Tel. No: (022) 26598173
Fax No: (022) 26598191

E-mail: [email protected]


MUMBAI:

Western Regional Office:
National Stock Exchange of India Ltd.,
6th floor, Kohinoor City, Tower – 1,
Commercial – II, Kirol Road,
Off. L. B. S. Marg
Kurla (W),
Mumbai – 400 070

Tel. No: (022) 25045300
Fax No: (022) 25045299
E-mail : [email protected]


AHMEDABAD:

National Stock Exchange of India Ltd
Office No. 304/305
GCP Business Centre
Opposite Memnagar Fire Station
Navrangpura
Ahmedabad - 380009

Tel No : (079) 49008610/ 49008611
Fax No : (079) 49008660
E-mail : [email protected]
BANGALORE

National Stock Exchange of India Ltd.
Office No: 101, DBS House 26,
Cunningham Road,
Bengaluru,
Karnataka-560052

Tel. No.: (080) 40407188/ 40407101
Fax No: (080) 4040 7188
E-mail: [email protected]

CHENNAI:

National Stock Exchange of India Ltd
8th Floor, Arihant Nitco Park,
No 90, Dr Radhakrishnan Salai,
Mylapore, Chennai 600 004.

Tel No : (044) 28479900 / 28479902-05
Fax No : (044) 28479926/27
E-mail : [email protected]

DELHI:

National Stock Exchange of India Ltd.
4th Floor, Jeevan Vihar Building,
Parliament Street, New Delhi-110 001

Tel No : (011) 23459133/ 49393033
Fax No : (011) 23459291
E-mail : [email protected]


HYDERABAD:

National Stock Exchange of India Ltd.
8-2-594/A/1, Third Floor, Urmila Heights,
Opp Rainbow Hospital,
Road No 10, Banjara Hills,
Hyderabad – 500034

Tel No : 040-23357082/ 7083
Fax No : 040-23357084
E-mail : [email protected]
INDORE

National Stock Exchange of India Ltd.
Ground floor, B 31-6,
Palika Plaza, Phase II,
MTH Compound,
Indore - 452 001

Tel. No : +91 9167577416
E-mail: [email protected] JAIPUR

113 First floor, Gitanjali tower,
Ajmer road, Sodala,
Jaipur-302019
Telephone number/

Fax Number: (0141) 4035195
E-mail ID: [email protected]
KANPUR

National Stock Exchange of India Ltd.,
365-366, 3rd Floor, Padam Tower-2,
14/113 Civil Lines,
Kanpur – 208001

Tel. No : (0512) 32 32 669
E-mail: [email protected]

KOLKATA:

National Stock Exchange of India Ltd.
1st Floor, Park View Apartments, 99,
Rash Behari Avenue, Kolkata - 700 029.

Tel No : (033) 40400400
Fax No : (033) 40400440
E-mail : [email protected]
PUNE

M/s. Regus Business Centre (Pune) Pvt. Ltd.
Regus, NSEIL's Office no. 233,
Level - II, Connaught Place,
Bund Garden, Pune – 411001

Tel. No : (020) 40147519
Fax No: (020) 40147576
E-mail: [email protected]

--------------------

You can Register an E-complaint using below link also (use Internet Explorer):-

http://www.nseindia.com/invest/conte...ecomplaint.htm
http://www.nse-investorhelpline.com/EIS/

Take action immediately.
With Best Wishes.

Sir your information is really helpful.

I just emailed my response to BMA compliance officer with a copy to chairman and CEO today.
Friends, should I wait for 2 more days. If they dunt refund the amount, I shall start filing all complaint copies to NSE and SEBI ?
unauthorized trade (112 number of order, 257 lots of nifty option buy and 257 lot sold) without my consent on 30 Nov 15.
First complaint to BMA on 11 December and second complaint emailed today. Planning to file complaint with NSE SEBI next two days.

I hope i am not late.

 

[deba72]

Its also important to have a copy of your complaint duly received by them(BMA) . Submit a copy of that to NSE as and when you approach them. And I may be wrong, but the complaint window to NSE / SEBI is most probably 60 days. But you do it ASAP

 

[navneet_ficci]

Friends, yesterday I filed online complaint to Both NSE's investor helpline and SEBI Score.
I did upload all documents to NSE's website. But there is no option to upload documents like ledger, contract note, Dmat statement in SEBI score.
I dont know how they will enquire and verifiy the facts.

 

[cinderblock]

In this case, since you did not physically make the trades, the phone recordings will decide the outcome. Try and recall exactly what you spoke on the phone. Even something as harmless as "okay" will harm your case.

It's best to keep actual trading conversations on the phone with your broker as short as possible. A simple and direct "No, I don't want you to trade" is enough. The broker may try to indulge you in further conversation and get you to say words like "okay" , "that's good", "I understand" or something similar. Just emphasize the word "No" and end the conversation.

Anyway, what is done is done. Try and recollect precisely what you said since you were travelling and you might not remember every little detail.

 

[navneet_ficci]

Hi cinderblock,
Many thanks for info !! Bro you mean, NSE and SEBI guys will ask me to recall the exact conversation that time during the inquiry process. can any one pls share his/her experience during process.

In this case, I just have post paid mobile records not call recording. That time i got two calls. One is at 2.30 pm and second one after mkt hrs. He asked me sir y u not trading in your account. Its inactive. I reply that i do trade sometime, my dmat has 80,000 rs worth share. (my a/c balance of 1400 flashed in brain). He said he got some confirm news about nifty. He insisted me to buy nifty CE 9 rs. Then, call disconnected as i was on highway travel with 2-3 official along with me. I really seriously have no intention to trade.

I thought that if he will trade in my a/c. He will inform me. When my sixth sense feel about something bad. I thought the Loss could be limited to 1400 (current account balance). I am 100 % sure, he never said single word that he will exceed margin limit based on collateral and trade 514 lots of nifty.
I imagined that it could buy only 1 lot or maximum 2 lot (9 Rs/lot X 75) in 1400 Rs balance.

Pls advice friends some things do's and dont do's and things to be kept in mind during the investigation of NSE and SEBI. as i am facing it first time.

Many thanks

 

[deba72]

Onus would be on BMA to produce call transcripts to show that you have specifically asked them to do those trades. If they fail to produce such recording then it would go in your favour.

 

[navneet_ficci]

Hi
I got following response from NSE. NSE forwarded email to me which they got from BMA. Can any pls guide me how to response it as i have only two complaints (they trade with out my permission on 30/11/15 to earn brokerage and second excess brokerage, 100 rs/lot instead 40 rs/lot):

That there cannot be any ASSURED returns in the stock/commodity market. No broker can ever guarantee returns and/or the regulatory bodies or the exchanges also do not propagate the same. The Risk Disclosure Statement in the Account Opening Form itself discloses that there can be no guarantee of profits or no exception from losses while executing orders for purchase and/or sale of a security, commodity or derivative being traded at the exchanges.

• The complainant had voluntarily executed all the account opening documents namely, client registration form, member client agreement including the Risk disclosure statement which expressly setout the various risks involved in making investments in the capital market. The complainant was therefore clearly of the risks associated with trading in the Capital Market. Applicant is now pleading lack of knowledge of the market or interest in the market in a bid to evade her losses arising from the transactions she has carried out in his account.

• That the complainant Mr. Navneet Kumar is a registered client of BMAWC bearing client code 11--------.

• The complainant is an active trader of the various segments of the exchange since the year 2010.

in the present case the complainant had executed on 30-11-2015 and the complainant also confirmed the trade. Trade confirmation voice log of the complainan~ as ( .... ,ri1J

• The digital contract notes and the bill for the transactions carried by the complainant were regularly sent to the complainant's designated E-mail ID which the complainant is in receipt thereof.

• The complainant also received the trade confirmations via SMS alert facility for the trades carried out by her in her account. The SMS trade confirmation was regularly sent to her designated mobile nos and the complainant is in receipt thereof.

• BMA has complied with all the regulations and has kept the complainant informed about her account position through the regular ECNs and SMSs sent to registered emaiiiD and mobile no of the complainant. It is important
• to note that the complainant till date did not raise any alert on any of the details received which contradicts the genesis of the case filed against the TM afterwards clearly as an afterthought.

BMA has complied with all the regulations and~ kept the complainant informed about her account position through the regular ECNs and SMSs sent to the registered E-Mail ID and Mobile Nos. of the complainant.

That it is evidence form the margin statement of the complainant (-")trade has been executed within the margin. It is pertinent to mention that the trade has been executed by the complainant with proper margin other wise he should be penalized from the exchange. In this case there was no penalty imposed in his account.

Thus on the above submissions it can be construed that,

• That the complainant has ignored all facts which establish that she was well aware of her account position
from the date of the opening of the account till the last day of trading.
• That the complainant is clearly trying to shift the blame for her own irresponsible and reckless acts by leveling false allegations on the Trading member without bothering to lead even a shred of evidence to substantiate his allegations.
• That the complainant's statements are made without any substance I basis or proof and thereof with malafide intentions in order to avoid I feign ignorance to the transactions authorized and executed by her.
Thus she is very much bound by the terms of the agreement executed by him and the risks/liabilities arising out of it and as such the instant claim is misconceived and not maintainable either in fact or in law.
From the above submissions we sincerely hope that the matter has been clarified to your satisfaction and hence based on the same you are requested to close the case from your account.