Hi,
Did anyone else faced a problem in squaring off futures position in TradeTiger today?
I had a long Bank of India position and it did not trigger my stop loss as well as it did not accept my manual order to sell. I tried for more then 6 times throughout the day and all I got was the below message:
03/05/2011 15:21:06 : You have placed an order for NSEFO , BANKINDIA 26-May-2011 through Normal Order Placement.
I tried market orders and that too did not get filled.
So I tried another long order and it accepted immediately. Now I have two long orders in a falling market and the software just does not allow me to square off.
I am already down by Rs. 19000 in just one day. And worst off, I had to now carry forward this position overnight. I tried messaging to my account manager but no response from his side. I tried sending an email to sharekhan customer service but so far no reply. I am outside of India.
Can somebody advise me as to what I can do in this situation?
Thanks for your help.
Mark
Did anyone else faced a problem in squaring off futures position in TradeTiger today?
I had a long Bank of India position and it did not trigger my stop loss as well as it did not accept my manual order to sell. I tried for more then 6 times throughout the day and all I got was the below message:
03/05/2011 15:21:06 : You have placed an order for NSEFO , BANKINDIA 26-May-2011 through Normal Order Placement.
I tried market orders and that too did not get filled.
So I tried another long order and it accepted immediately. Now I have two long orders in a falling market and the software just does not allow me to square off.
I am already down by Rs. 19000 in just one day. And worst off, I had to now carry forward this position overnight. I tried messaging to my account manager but no response from his side. I tried sending an email to sharekhan customer service but so far no reply. I am outside of India.
Can somebody advise me as to what I can do in this situation?
Thanks for your help.
Mark