But I also told them on two occasions on call to stop trading after 2 stocks intra-day but they still kept buying and I was flloish enough not to shout but just raise a concern in an tone....I called up Sharekhan and they have told me that we have to give a call to you before buying I asked them the same thrice to customer care....the only POA I signed is that if account is in debit Sharekhan can sell...
Can you please try to tell me the time it can rech back to its cmp...LT 1700, Tatasponge 1162, SBI 2484
Do you think I'd be on this forum if I knew when your scrip are going to rise back to the specific prices?
Read again what I had said.... Repeating it for you.
Give them a
complaint in Writing.
Give them a
complaint in Writing.
Give them a
complaint in Writing.
Give them a
complaint in Writing.
Give them a
complaint in Writing.
You've got sizable funds so you need to take proper steps with all seriousness.
In my early days with Sharekhan, they had by mistake sold off some scrip from my DP (worth 20-30K). I was already in profit @ sell off but the scrip had continued to rise during the entire time that it took for them to resolve the issue.
Amounts of loss were small (and all of it was just a notional loss, in a way) and they did admit their mistake and were willing to remedy the loss so I accepted their offer.
By way of resolution, they credited back the difference assuming that I had sold scrip on the day the complaint was settled (approx 2 months later than the actual sale date).
But, even that did not happen overnight and I had to write and follow-up on it to see it through.
I've played with handful of brokers and compared to other brokers, SK's due diligence and double-check, record-keeping is generally above average and therefore as long as you handle this correctly and have not signed away anything way too disastrous, they'll have to reimburse your losses.
But, at the same time, do not expect that every employee you deal with in any broker is honest and will deal with highest integrity. Some are; Some aren't! Prime objective of compliance in most broker firms is to lull the customer into complacency so that he will not complain.