Problem Regarding Sharekhan Marketing Executive
There goes a saying - "There is no need for change, if things are going alright."
But here I was trying to alter things to make my life more easier. Only to land myself into troubled waters.
People all around, sensible people just like me that is, mint money through prudent investments in the stock markets. As it stood, I was no exception. And I had opened an account with the Howrah Branch of Sharekhan in the early part of 2007. Lady Luck favoured me, and from the first day of trading with Sharekhan, my fortunes soared.
In the latter of stages of 2007, when the Sensex breached what seemed to be an impossible mark of 20000 points, I was influenced and talked into transferring my account from the Howrah Branch to the Dalhousie Branch of Sharekhan Ltd. The sales agent who had so much to contribute in this matter is Mr. Devkumar Khanrah (Skharekhan Limited, 2Nd Floor, Jardines,
4 Rajendra Prasad Sarani, Kolkata - 700001).
Doubtlessly, this Mr. Mr. Devkumar Khanrah (Skharekhan Limited, 2Nd Floor, Jardines, 4 Rajendra Prasad Sarani, Kolkata - 700001) did not have philanthropic interests in his heart when he arranged for my account to be transferred. To my consternation, nor did this man stick to legitimates when filling in the official documents. Soon after my account was transferred to the Dalhousie Branch of Sharekhan, I realized that the sales pitch given by this Mr. Devkumar Khanrah was not only a total eye wash, it was also guilty of misrepresenting the facts of the charges involved.
The stinger was in the tail though. The email address as was registered by this Mr. Devkumar Khanrahin the official documents of Sharekhan Dalhousie Branch, wasn't even mine. It was his! On top of that, the charges and expenses for opening of the account turned out to be misleading.
I took up the matter with right earnest with the Sharekhan folks with regards to the erroneous email address which had been inserted - intentionally or otherwise. A professional and a thorough impersonal communication was their reply in response to my frantic complaints and telephone calls. Upon repeated probing through my emails, Sharekhan finally acquiesced by sending an email to me advising that a hard copy / printout of a Client Master Copy be sent to them with my email address as it should appear in their records.
To cut a long story short, I find the impassioned responses by Sharekhan appalling to say the least. The actions of the sales representative in question, utterly unethical.
This post of mine, in this forum, is to make aware all the pitfalls of trusting one's broker blindly; even one such as the caliber and reputation of Sharekhan Ltd.
Best regards and happy trading,
Sandip Bhattacharjee