Friends,
This is something which is making me really mad against Sharekhan. Recently they have introduced a policy where your password expires every 14 days (Yes you read it right 14 days ) and you have to change your password before this 14 days. If you by mistake forget to change it, you will not be able to reset the password using the previous password and you have to call them and ask them to send a password which takes three precious days of trading out of your days!!
I wrote to their customer support and also escalated to their management but they did not give satisfactory response. One of them replied back saying it is a rule of NSDL or SEBI regulation. I asked them back why it is not implemented by other brokers and no one replied.
If you guys do not agree with this 14 days password menace, please do send individual emails to sharekhan and put pressure. Maybe many voices will make them bend???
Regards
Satish
This is something which is making me really mad against Sharekhan. Recently they have introduced a policy where your password expires every 14 days (Yes you read it right 14 days ) and you have to change your password before this 14 days. If you by mistake forget to change it, you will not be able to reset the password using the previous password and you have to call them and ask them to send a password which takes three precious days of trading out of your days!!
I wrote to their customer support and also escalated to their management but they did not give satisfactory response. One of them replied back saying it is a rule of NSDL or SEBI regulation. I asked them back why it is not implemented by other brokers and no one replied.
If you guys do not agree with this 14 days password menace, please do send individual emails to sharekhan and put pressure. Maybe many voices will make them bend???
Regards
Satish