Hello everyone,
After banging my head with Anagram, Religare and Kotak; I thought I'd try RK Global after reading some posts here. Low brokerage and full featured ODIN...I got Online/Offline account so I can call in to trade. What more do I want, huh?
Guess what? After about 9 months with these guys, I am now switching over to Geojit. The problems with RK Global are plenty:
(1) You have to ask them for your ledger.
(2) They don't square up your account every quarter like SEBI says they should. In both 1 & 2 Kotak was really prompt. And my officemate who operates on Geojit, it is prompt too plus online access without the bother of logging on to a separate website with different loginID etc.
(3) This bugs me the most...SLOW SERVER and other related problems. My Geojit friend's terminal next to mine shows current prices, RK Global slowly catches up to it! We both operate from the same 1mbps internet line!!
(4) I tried calling in to trade. The guys in Kolkata are the most rude people on the phone. After going thru three guys on the phone who asks you your problem and userID, the "dealer" can put you on hold while you watch your price slipping away. Costs Rs. 25 per call-in trade. Not done in my book.
(5) They charge low brokerage (Rs. 9 per lot) but they charge for software every month for different segments. For example, you pay Rs. 275 for NSE cash, Rs. 275for NSE F&O, Rs. 110 for BSE cash etc. Their cash brokerage works in your favour only if the order is minimum for Rs. 50000 if you pay 0.2 paisa intraday elsewhere.
(6) Their ODIN can be set to download master script for everyday closing and circuit prices but if you don't do it around 9:00am, better be prepared to spend nearly 10 minutes updating around 9:15am adding much to aggravation if the line happens to break in between. Alternatively, you may opt to log on to their website and d/l 15.4MB of scriptmaster that contains all segments including MCX stuff whether you need it or not! That also better be done before market opens.
All in all, a BAD experience. I'd not recommend RK Global to anyone.
Paresh
After banging my head with Anagram, Religare and Kotak; I thought I'd try RK Global after reading some posts here. Low brokerage and full featured ODIN...I got Online/Offline account so I can call in to trade. What more do I want, huh?
Guess what? After about 9 months with these guys, I am now switching over to Geojit. The problems with RK Global are plenty:
(1) You have to ask them for your ledger.
(2) They don't square up your account every quarter like SEBI says they should. In both 1 & 2 Kotak was really prompt. And my officemate who operates on Geojit, it is prompt too plus online access without the bother of logging on to a separate website with different loginID etc.
(3) This bugs me the most...SLOW SERVER and other related problems. My Geojit friend's terminal next to mine shows current prices, RK Global slowly catches up to it! We both operate from the same 1mbps internet line!!
(4) I tried calling in to trade. The guys in Kolkata are the most rude people on the phone. After going thru three guys on the phone who asks you your problem and userID, the "dealer" can put you on hold while you watch your price slipping away. Costs Rs. 25 per call-in trade. Not done in my book.
(5) They charge low brokerage (Rs. 9 per lot) but they charge for software every month for different segments. For example, you pay Rs. 275 for NSE cash, Rs. 275for NSE F&O, Rs. 110 for BSE cash etc. Their cash brokerage works in your favour only if the order is minimum for Rs. 50000 if you pay 0.2 paisa intraday elsewhere.
(6) Their ODIN can be set to download master script for everyday closing and circuit prices but if you don't do it around 9:00am, better be prepared to spend nearly 10 minutes updating around 9:15am adding much to aggravation if the line happens to break in between. Alternatively, you may opt to log on to their website and d/l 15.4MB of scriptmaster that contains all segments including MCX stuff whether you need it or not! That also better be done before market opens.
All in all, a BAD experience. I'd not recommend RK Global to anyone.
Paresh