Miss Nidhi shah,
Please contact your metaquotes office & ask them fix basic feed issues.
Metatrader is not fit for use atleast in the indian markets. if you look at the 1 hour chart and compare with any other charting package , it does not match.
Firstcharting uses MT5 latest version and they said they could not fix it as its the issue with MT4/5.
Now, i don't know how people use such a unreliable charting package. But it can become a real issue. If you don't believe me, try it for your self.
Also MT5 is very very old and clunky software used in forex markets. Ami,esignal,ninja are way ahead of MT4/5. I really don't think you can survive in the indian markets.
Stick to bucket shops and make your profits.