Closure of Demat account related

I want to close my Demat account with ICICI direct. I have sold all my stocks except a stock called PASUPATI FABRIC. It is not trading in market these days so i couldn't able to sell. When i contacted ICICI they are routing us to check with the registrar Beetal financial. With great difficult i reached them over phone and they are saying i cannot do anything with the stock and have to keep it in my Demat account forever.

For more than 6 months i have been dealing with this issue but no result.

Please advise what could be done under this circumstance to close my Demat account.

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