Dear XXXX,
A request for support has been created and assigned #XXXXXXXXXXX. A representative will follow-up with you as soon as possible. You can view this ticket's progress online.
Note: We will soon stop offering Support through our email ([email protected]). All queries need to be raised through our new Support Portal which you can access by simply going to https://support.zerodha.com.
The Support Portal covers over 500 topics with questions and answers pertaining to everything at Zerodha, from account opening to trading. If you’re unable to find an answer to your query on the Support Portal, you can create a support ticket and track it right from there. The new ticket interface automatically pulls information from your account (orders, holdings, positions etc.) and lets you pinpoint the exact issue, significantly reducing the response time.
This is a much better and smoother experience compared to writing e-mails directly to our support email address.
Team Zerodha
Zerodha (C) 2017 - 153/154, 4th Cross Dollars Colony, J.P Nagar 4th Phase, Bangalore - 560078
to Zerodha
No response since two days. great!
there are problems in changing password on now-online.in too.
to Zerodha
Hi, I called today looking at the delay in this regard. I got as much attention from the call center as a cow in a slaughter house.
Zerodha Support <[email protected]>
Apr 21 (2 days ago)
to me
Dear XXXX XXXX,
Thank you for writing to Zerodha.
We would request you to contact NOW helpdesk on this number 1800-22-0052 for further assistance on this.
Alternatively we would suggest you to get your trading account migrated from NOW to KITE to access advanced features, you can send an email to [email protected] for the migration process.
Team Zerodha
Vinaya Bhat
Zerodha (C) 2014 - 153/154, 4th Cross Dollars Colony, J.P Nagar 4th Phase, Bangalore - 560078
to Zerodha
Hi Vinaya Bhat,
I was able to atleast login first and " NEAT On Web has stopped working" would come after login. Now with whatever you have done, I am not even able to login. You have done more harm than any help.
Zerodha Support <[email protected]>
Apr 21 (2 days ago)
to me
Dear XXXXX XXXXXX,
Thank you for writing to Zerodha.
Kindly note, We would request you to contact NOW helpdesk on this number 1800-22-0052 for further assistance on this.
to support
Hi,
Please undo the harm you have done.
I was able to login before into the now platform.
to support
Hi,
Please undo the harm you have done on sautrday 21st April 2018.
Atleast I was able to login before. With your great intervention into the issue of "NEAT On Web has stopped working" was to reset 5 NOW 2FA answers, I am not even able to login.
A request for support has been created and assigned #XXXXXXXXXXX. A representative will follow-up with you as soon as possible. You can view this ticket's progress online.
Note: We will soon stop offering Support through our email ([email protected]). All queries need to be raised through our new Support Portal which you can access by simply going to https://support.zerodha.com.
The Support Portal covers over 500 topics with questions and answers pertaining to everything at Zerodha, from account opening to trading. If you’re unable to find an answer to your query on the Support Portal, you can create a support ticket and track it right from there. The new ticket interface automatically pulls information from your account (orders, holdings, positions etc.) and lets you pinpoint the exact issue, significantly reducing the response time.
This is a much better and smoother experience compared to writing e-mails directly to our support email address.
Team Zerodha
- Z-connect - queries when trading with us and
- Varsity - education on stock markets.
- Zerodha Support - for all your support queries
Zerodha (C) 2017 - 153/154, 4th Cross Dollars Colony, J.P Nagar 4th Phase, Bangalore - 560078
to Zerodha
No response since two days. great!
there are problems in changing password on now-online.in too.
to Zerodha
Hi, I called today looking at the delay in this regard. I got as much attention from the call center as a cow in a slaughter house.
Zerodha Support <[email protected]>
Apr 21 (2 days ago)
to me
Dear XXXX XXXX,
Thank you for writing to Zerodha.
We would request you to contact NOW helpdesk on this number 1800-22-0052 for further assistance on this.
Alternatively we would suggest you to get your trading account migrated from NOW to KITE to access advanced features, you can send an email to [email protected] for the migration process.
Team Zerodha
Vinaya Bhat
- Z-connect - queries when trading with us
- Varsity - education on stock markets
- Zerodha Support - for all your support queries
Zerodha (C) 2014 - 153/154, 4th Cross Dollars Colony, J.P Nagar 4th Phase, Bangalore - 560078
to Zerodha
Hi Vinaya Bhat,
I was able to atleast login first and " NEAT On Web has stopped working" would come after login. Now with whatever you have done, I am not even able to login. You have done more harm than any help.
Zerodha Support <[email protected]>
Apr 21 (2 days ago)
to me
Dear XXXXX XXXXXX,
Thank you for writing to Zerodha.
Kindly note, We would request you to contact NOW helpdesk on this number 1800-22-0052 for further assistance on this.
to support
Hi,
Please undo the harm you have done.
I was able to login before into the now platform.
to support
Hi,
Please undo the harm you have done on sautrday 21st April 2018.
Atleast I was able to login before. With your great intervention into the issue of "NEAT On Web has stopped working" was to reset 5 NOW 2FA answers, I am not even able to login.