i too had big problem with kotak for mutual funds.
i had purchased 28K rupees mutual funds but after six months they started showing only 24K worth of transactions. i am showing all types of proofs including their statements but they are not listening.
i thought I gave 4K as donation to kotak and stopped trading with them.
these online brokerages are fine as long as there is no problem with them. once problem comes they are not bothered to solve.
hi murali
its bad to hear this
it happens with all brokerages , we have to be vigilant always with all debit details . they may commit some errors
none is expection , even kotak
i had also some problems with kotak , but for me , they solved it ......
its sad to know that , they made u loss of 4 k , really bad , why did u leave it ?
u should have lambasted them , u could have lodged compliant also with any higher ups , but many dont have that much time to do so .
thats the problem with large brokerages , they dont care ,much if u have a large issue .
in religare ,iam able to interact freely thru mails now, i mean personal mails to their execs , they are cooperative .
we should be careful in all debits by broekrs , they make mistakes sometimes, we have to correct
such ledger srong entries happed in kotak for me too .
anyway , got it rectified .
Not even a single online share broker is reliable 100 %
we have to choose the best only , whoc is reliable max .
kotak for me is ok , share khan also , 5paisa too .
each brokerage lack in certain services - its common. none is 100 % perfect .
now , iam new to religare , have to observe them .
cheers ,