Vince..Hello....
what i think she is trying to say is they advised her wrong....
See, even i got cocked by trusting them.....i had been busy with my work for 6-7 months and indiabulls did it's work...When i saw the correspondence, I was shocked..and to my amazement, I had confirmed all the trades verbally..
See vince, maybe i cannot be clear to you...but, the RM used to call me and tell me that he is executing XYZ trade....I used to say ok on good relations....when i got margin calls, it was late...i already had been in a loss of 2 lacs..and not wanting to book those losses, i lost further 1 lac...a loss that washed away even my capital......and instead of feeling sorry, that buggers ask me to take a personal loan and invest in market..so ultimately, they want the incentives..that's all.....
and moreover, if you go over their contract notes, you'll get confused...they make money smartly..
I can only try to open they eye...one can/cannot accept it...depends upon oneself..I will not trust indiabulls for the rest of my life....
ganeshhity