Thank you for taking criticism positively this is what makes an excellent product and a good brand.
1. I understand the COVID related difficulties, which is acceptable. In software world it is believed latest is always better. In most cases latest comes with new features, bug fixes, and most importantly better stability, performance enhancements. Thomson Reuters is already slow in updating Nest considering the same reason.
a. The version I'm referring is 3.17.0.x series which is available with BSE BEST.
b. The most important thing I would like to have is stability and performance. The current version often lags, even on recently built powerful AMD/Intel machines. Even these lags can be seen in many of Shiva sir's videos. Apart from this, I would like to have customization features of latest builds. I would have shared more but I couldn't find the change logs.
2. There are very few brokers who are client first brokers and majority of us consider TradeSmartOnline is one of them and in this case, we expect you to do something about high PCM fees. Even commission free brokers are offering ZERO PCM fees then why can't you? With current PCM fees the value plan of 7₹/lot becomes ~9₹/lot or in other words we are paying ~2.5₹ extra per 10k.