Trade Smart Online

[TradeSmartOnline]

@TradeSmartOnline I transferred INR 1000 as payin by IMPS this morning. Till now my Limits are not updated. When I raised a ticket with transaction details, I was told to not use IMPS. Truly bizzare.

That's strange. Doesn't usually happen. Can you pls DM us your client id and we will look into the same.

 

[aditya007374]

@TradeSmartOnline today I sent 1000 by NEFT and this one worked. My balance was updated.
But yesterday's IMPS is still missing. Bandhan Bank keeps telling me to ask recipient so no refund from bank atleast as of now. I opened a ticket with transaction details, same as the DM I sent you. No update yet.

Anyway info for other users, NEFT worked fine. IMPS we do for speed and ironically look what has happened. Let's see

 

[TradeSmartOnline]

@TradeSmartOnline today I sent 1000 by NEFT and this one worked. My balance was updated.
But yesterday's IMPS is still missing. Bandhan Bank keeps telling me to ask recipient so no refund from bank atleast as of now. I opened a ticket with transaction details, same as the DM I sent you. No update yet.

Anyway info for other users, NEFT worked fine. IMPS we do for speed and ironically look what has happened. Let's see

Hello @aditya007374
Sorry this took longer than expected. We have received your today's payment but haven't received yesterday's payment.

Sometimes such failures may happen for reasons out of our control. Usually in such cases the amount gets refunded to ther payer's bank account within 2-3 days.

It should not have anything to do with IMPS as we receive number of successful imps payments on a daily basis and haven't heard of unsual complaints through this mode.

We have also spoken to the executive who told you not to use IMPS and have clarified his understanding too based in your feedback.

 

[aditya007374]

@TradeSmartOnline
Update: I have just received reversal of funds for the IMPS.

 

[stockboy]

Dear Trade Smart Online,

I wanted to know your brokerage rates for intraday and delivery trade so can you guys please quote me your rates. After that I will think about account opening but not sure.

 

[aditya007374]

@TradeSmartOnline my client code is YBHA250. I have a query about monthly account settlement. Can someone call me to understand the query?

 

[TradeSmartOnline]

@TradeSmartOnline my client code is YBHA250. I have a query about monthly account settlement. Can someone call me to understand the query?

Sure