Sorry to see that you were charged without your knowing. I will explain u everything but first heed my reccomendation - - If u r an occasional trader plz dont go for these online based traders like icici or relmoney.
I am a positional trader and am with relmoney from march 08 , i do trading in F&O. As u said u were charged twice , let me explain you
Limit cards of 500 rs are of two types , 1st card has turnover limit of 1 cr and 2 month validity and other card is also 500 rs which gives 5 lakh turnover limit and 1 year validity.
It seems the person who came to open your account recharged with the 2month card of 1 crore t/o. It is really a problem , people want 1 year card those who come to open acnt recharge with 2 months card. When i opened acnt i made sure he had ticked the right card option in form as i had all knowledge.
Now coming to another 500 debit ,
In relmoney , whenever the older LIMIT CARD EXPIRES like in ur case when the 2 months got over the SYSTEM recharges a NEW CARD of 500 rs which carries 2months validity. Either the cust has to himself recharge his choice of card or system DEBITS 500 rs from your acnt and recharges with 2 month card.
You should have taken care urself and also relmoney should have made it clear.
I am an active trader and face no problems regarding limit cards ( even i have 3 days alternately crosschecked the value deducted frm limit card as compared to original trade)
Hope u r clear
I am a positional trader and am with relmoney from march 08 , i do trading in F&O. As u said u were charged twice , let me explain you
Limit cards of 500 rs are of two types , 1st card has turnover limit of 1 cr and 2 month validity and other card is also 500 rs which gives 5 lakh turnover limit and 1 year validity.
It seems the person who came to open your account recharged with the 2month card of 1 crore t/o. It is really a problem , people want 1 year card those who come to open acnt recharge with 2 months card. When i opened acnt i made sure he had ticked the right card option in form as i had all knowledge.
Now coming to another 500 debit ,
In relmoney , whenever the older LIMIT CARD EXPIRES like in ur case when the 2 months got over the SYSTEM recharges a NEW CARD of 500 rs which carries 2months validity. Either the cust has to himself recharge his choice of card or system DEBITS 500 rs from your acnt and recharges with 2 month card.
You should have taken care urself and also relmoney should have made it clear.
I am an active trader and face no problems regarding limit cards ( even i have 3 days alternately crosschecked the value deducted frm limit card as compared to original trade)
Hope u r clear
here is:
I knew that my limit card will expire tomorrow and Today I recharge with 500Rs for 12 months. When I recharged my card .. it reflected that your card has recharged.
But unfortunately with my surprise I also saw two times recharged ..One on the same day and another 2 days later (that what my ledger book shows.)
Each time it is with 500 Rs!
Any suggestion for this!!
I tried to ask them many times but so far no answer.
They dont even send a email or message when transaction happens from Ledger book.
Very disappointing and frustrated service
One on the same day of