hi,
this is my day first on this forum.
you are not only one to have this experience on rmoney platform. these people can not run simple mail service properly. i am surprised without checking their platform how regulators allowed them to enter.
i lost around 30000 rs while trading on r money due to their faulty system :-
1. they didn,t allowed to sq off my position in futures on same day due negative balance of account.
2. again there was episode of order in process in may and in jun also. due ot software bug my orders sturck at 2pm were not released upto 3.40 after that they were rejected and i lose heavily. meny other clients had faced the same problem. i dialled on sevice they kept me tossing on epabx from one person to another swelling my std bills.
3. Rmoney promised to compensate on order in process issue but still i am waiting for it on calling their executives give evasive reply.
4. even after ordering from my terminal they charged each time 12 rs per trade .
5. their terminal and software is the worst and slowest in market. they even do not bother to answer their franchise.
in my opinion if you value your money then do not opt for rmoney they are simply exploiting big name with good adv. and poor service.