I have applied for opening commodity account and i had downloaded the form and speedpost it to Fyers office along with required documents and also all the forms and documents regarding opening demat account.
After many follow ups my demat account got opened.Then I followed regarding commodity account and I got the email that my commodity account got opened.
Still my account didnt get opened ,I again raised a query and the support staff told me my account didnt get opened and they didnt receive my commodity account forms along with documents.I told them I have send documents regarding both demat account ,commodity account and chage in mobile number in one speed post,so there is no chance of not receiving documents regarding commodity account.
I told them I have recieved email that my commodity account got activated. The support staff told me they would have assumed I was another client whose account got opened and they didnt recieved my documents.
So I would like to request
@Tejas Koday and Fyers team to look in this matter as I am following this issues from last 2 months