Hi Everyone.
We had made some back-end changes to implement a new feature but that started slowing stuff down. We have reverted the changes last night and things started working as usual. We make update the platform regularly in the back-end and we had added a feature but it used up too much bandwidth.
Then why was your staff saying that everything perfect frorm your end, check your internet, system, refresh and such things.
On each day I was blatantly lied to by saying mine was the only complaint received. To the extent that they were acting surprised, even on day 3 of the issue, during mid market timing.People are putting actual money on the line with you all, at least have the decency to let them know that you are facing an issue, and working on it. Head in the sand attitude, may help in the short run. In the long run, I dont need to explain, as most probably you have been to a business school, or at least the people handling the business part of the Company must have been.
Blatant lies never helped anyone, be it business, personal relations, or any other sphere of life.