They haven't invested single rupee since May 2019 in their app. If they are forcing us to use that app, atleast have a useable interface. I was on call for 19 minutes someone picked and transfered to some extension, after some waiting call got disconnected. We all understand that poor RMs and workers, customer care are not to be blamed for this, they are doing their job. It's owners of Finvasia who are not improving things and instead of providing some options closing all options available. Not everyone haa access to NEST all the time. Go through NSE or BSE mode of trading declared monthly, mobile trades consitutes 10-15% of trades now a days. Suddenly there is an issue and person on the go has to run to find a computer nearby when there are better options in NOW, BEST available. That's the issue.