why would you do is because … anyone can make order entry errors... very common.
why I asked is bcz in point.7 you said the error is something like" not accepting......" generally this kind of not accepting messages come, for example when we are entering/modifying an Intraday order type after the intraday time limit.
*As per your post you placed a SL but could not modify/trail it even once. You tried doing it, but dint go through. It is good if you have screen shots of these error messages saved.
As ST said nse is very strict towards brokers and will not tolerate such issues yet the same it will not consider minor network & technical issues as we already agreed to brokers documentation.
Also NSe/sebi will not consider your point no.11. that price went up by 55-60 rs.
Notional/Estimates will not work. That is, had if you placed a order above 50 rs and your pending order is not executed due to broker network then you have a good case .... but this is a claim of opportunity loss.
Generally in issues like yours, sebi would order the broker to compensate the loss by fixing the square off order at cost price so that client can be at break even. But here you are in profit deal. So chances are less for your case if I understood the issue correctly.
But you must not leave. try hard....
I am more able to relate to your previous question after reading this message. It makes sense now. But I would like to point out few things. I hope that it will be clear to you.
Problem will only come If I try to sell from CNC when I don't have shares in Holding, It will still allow me to short in MIS till 3.20. ( I hope you understood what I am trying to say here), my case was quite the opposite. I was long in CNC. I could have shorted in both CNC and MIS till 3.20( and later used convert option) hope you are aware.
I agree NSE should not accept point no 11. But I think you are again missing the crux of the story here. I am not claiming that. I am asking zerodha to send screen shots of those orders. When they do they will fall into a catch 22 situation. If they don't they will be in big trouble by NSE (hopefully). So if they do send then nse will be able to see how I tried to trail my order. If they don't send, I hope they give a good reason to nse why they can't.
Basically, zerodha computers should have 3 TSL orders I enter for each bar and final exit order. My focus is only that right now.
Basically what I feel is zerodha has dig a hole for itself. I just hope NSE gives me a chance for a fair opportunity and simply ask zerodha for the things I am requesting i:e only the orders that were not executed that day, rest I expect the story to unfold automatically.
Thanx for the pointer's, I am also not expecting my money back. If I don't get the money back maximum what will happen is I will loose faith in the system. But I would have tried and maybe my struggle will be an eye opener for zerodha as they would be under scrutiny again,
PS: If anyone read the article in economic times on 19th Zerodha tried to post a cover up ad in economic times trying to prove it was not them at fault. ( search google if you have not already).
I am thinking on lines of maybe it was a paid advert. But honestly I don't know. I wish there was any way to find out the payments made by them.
