Discount Broker Comparison

bpr

Well-Known Member
Dhani Stocks (Indiabulls) has launched the unlimited monthly plan of Rs. 500 . I used to be an Indiabulls customer way back in 2008 . That time it was very nice experience to trade with them. Then with start of discount broker era I switched . Now this Unlimited plan has really attracted my attention.

@bpr , do you have more information regarding their other charges like the ones you have mentioned in the excel file.
no ...they don't have brokerage calculator
 

bpr

Well-Known Member
hdfc bank outage in upi has RBI fined them ...temporary banned them fro further selling their digitial products until they fix the issue and now they will be auditing their hardware infra..

But if a broker infra goes down then nothing ...SEBI sleeping and NSE ywan ... this is too much

high time this need to change ...if brokerage failure and exchnage failure they should compensate traders they should not be allowed to go scott free...

I suggest all upstox guys who are affected in budget day register complaint at NSE and SEBI
 

cloudTrader

Well-Known Member
This E-mail Response was received by a friend of mine who suffered heavy loss on Expiry day (11th February 2021) due to a technical fiasco at 5 Paisa.

Dear Customer,

Greetings from 5paisa!

Disruption in trading is the last thing anyone wants in stock markets, In the least, one expects a smooth running trading system, especially on an expiry day trading session which normally has heightened activity and volatility. Trading Yesterday wasn’t as smooth as expected.

What exactly happened?

Around 8.45 a.m. yesterday morning, our monitoring team saw some stress in the trading database with queue getting built up by users trying to access some functionalities like Live Portfolio and net positions. While there has been an increase in the number of users accessing the app lately, the stress on our systems was unusually high. By the time we could identify the cause of the stress, the market had started and there was a significant spike in users accessing the trading system. The CPU utilisation of trading database peaked and the trading system almost stopped functioning. Ideally in such scenarios, the load should automatically shift to failover database but that didn’t happen. After trying all methods our team decided to restart the primary database server. But instead of restarting in the normal state, the database went into an unusable state. After failed attempts of pointing the services to failover database, we had to restore the primary database server with all back up of trades, positions and holdings. This activity took a long time. We could completely restore the server by 12 p.m. and our entire trading system was up and running by 12.45 p.m.

We have also notified all our clients stating the said issue has been resolved from our end.

In this regard, we also would like to state that the smooth function of internet-based trading depends on various technical factors from all the sides’ viz. client, trading member, service provider, and exchange. Therefore, we will not be able to give any guarantee that internet-based trading will work trouble-free at all times however we are putting best efforts to ensure smooth trading experience.

We sincerely regret the inconvenience caused to you.
 

TracerBullet

Well-Known Member
This E-mail Response was received by a friend of mine who suffered heavy loss on Expiry day (11th February 2021) due to a technical fiasco at 5 Paisa.

Dear Customer,

Greetings from 5paisa!

Disruption in trading is the last thing anyone wants in stock markets, In the least, one expects a smooth running trading system, especially on an expiry day trading session which normally has heightened activity and volatility. Trading Yesterday wasn’t as smooth as expected.

What exactly happened?

Around 8.45 a.m. yesterday morning, our monitoring team saw some stress in the trading database with queue getting built up by users trying to access some functionalities like Live Portfolio and net positions. While there has been an increase in the number of users accessing the app lately, the stress on our systems was unusually high. By the time we could identify the cause of the stress, the market had started and there was a significant spike in users accessing the trading system. The CPU utilisation of trading database peaked and the trading system almost stopped functioning. Ideally in such scenarios, the load should automatically shift to failover database but that didn’t happen. After trying all methods our team decided to restart the primary database server. But instead of restarting in the normal state, the database went into an unusable state. After failed attempts of pointing the services to failover database, we had to restore the primary database server with all back up of trades, positions and holdings. This activity took a long time. We could completely restore the server by 12 p.m. and our entire trading system was up and running by 12.45 p.m.

We have also notified all our clients stating the said issue has been resolved from our end.

In this regard, we also would like to state that the smooth function of internet-based trading depends on various technical factors from all the sides’ viz. client, trading member, service provider, and exchange. Therefore, we will not be able to give any guarantee that internet-based trading will work trouble-free at all times however we are putting best efforts to ensure smooth trading experience.

We sincerely regret the inconvenience caused to you.
They were having some issues for last few days ( got messages of slowdown, but api worked ok) and it blowed up with large outage. Yesterday was ok. 5p also has a very stupid home page in their website which unnecessarily starts streaming up all Nifty50 stocks.

Its now mandatory to have your capital divided between multiple brokers, and whenever possible, to have some sort of hedging plan if cannot get out of position. Near EOD its not always possible, but morning there is plenty of time. Only IB is very stable, but even for them i saw an outage once this year for couple of hours in morning.

Hopefully SEBI will make brokers accountable, failure rate is too high. Every month some broker has issue - fyers / upstox / 5p in last few months.
 
This E-mail Response was received by a friend of mine who suffered heavy loss on Expiry day (11th February 2021) due to a technical fiasco at 5 Paisa.

Dear Customer,

Greetings from 5paisa!

Disruption in trading is the last thing anyone wants in stock markets, In the least, one expects a smooth running trading system, especially on an expiry day trading session which normally has heightened activity and volatility. Trading Yesterday wasn’t as smooth as expected.

What exactly happened?

Around 8.45 a.m. yesterday morning, our monitoring team saw some stress in the trading database with queue getting built up by users trying to access some functionalities like Live Portfolio and net positions. While there has been an increase in the number of users accessing the app lately, the stress on our systems was unusually high. By the time we could identify the cause of the stress, the market had started and there was a significant spike in users accessing the trading system. The CPU utilisation of trading database peaked and the trading system almost stopped functioning. Ideally in such scenarios, the load should automatically shift to failover database but that didn’t happen. After trying all methods our team decided to restart the primary database server. But instead of restarting in the normal state, the database went into an unusable state. After failed attempts of pointing the services to failover database, we had to restore the primary database server with all back up of trades, positions and holdings. This activity took a long time. We could completely restore the server by 12 p.m. and our entire trading system was up and running by 12.45 p.m.

We have also notified all our clients stating the said issue has been resolved from our end.

In this regard, we also would like to state that the smooth function of internet-based trading depends on various technical factors from all the sides’ viz. client, trading member, service provider, and exchange. Therefore, we will not be able to give any guarantee that internet-based trading will work trouble-free at all times however we are putting best efforts to ensure smooth trading experience.

We sincerely regret the inconvenience caused to you.
It looks like they have not good infrastructure required for the trading scenario which requires millions of hit with in a timestamp. Most of the discount brokers having this issue. :banghead:
 

bpr

Well-Known Member
https://www.cnbctv18.com/finance/se...-investors-for-technical-glitches-8271391.htm
NOW SEBI waking up ... finaly ...not having my hopes up but it is a start nonethless ...
but each time there is broker glitch affected trader should register complaint witrh sebi and shout in twitter copy sebi nse ...if we don't then it will not happen

once we have comensation frameework for traders for broker glitch ..many broker will shut shop becuase it would be more expensive to continue business with poor infrastructure ...

right now they are getting away