Investors also need to be more careful. Whenever shares are transferred from my demat account to any other account , even brokers settlement account, we get a sms and if we have not sold the shares, we should bring it to the notice of the DP and broker immediately....
Many strange things happen with brokers...I had one online trading account with a national level broker and that account I closed ( meaning gave them closure form signed and I have the acknoledgement for the same ) it some 10 years ago...and I got a mail on Saturday that as per my request the online log in and transaction password has been reset and new passwords are as under : I never asked to changed the password and I was thinking that the account is closed...so I had to send them 2 mails one on Saturday and one on Sunday
saying that this is a fraudulent attempt and I will not be responsible for any trade done on this account as I had asked the company to close the account.....their customer care numbers on Monday before the market opened were not picked up and they kept it on a music for a long time...but what was happening was no music to me....
After 1 day I got a mail from the broker to ignore the password reset mail as there was an error at their end software...but no mention of closing the account yet....
Smart_trade