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  1. RKSV

    Upstox - RKSV - Trade in Rs 20 Max

    Hi TSB, Back then it was Rs. 25 but now we have reduced it to Rs. 20. You can get the latest information on our services from the Help center available on https://upstox.com/ . On Call and Trade service...
  2. RKSV

    Upstox - RKSV - Trade in Rs 20 Max

    Hi @chillax, We are currently working on a new platform with improved changes. It will have most of the changes you are asking for. :)
  3. RKSV

    Upstox - RKSV - Trade in Rs 20 Max

    Sure, let us get back to you.
  4. RKSV

    Upstox - RKSV - Trade in Rs 20 Max

    Hi iTrade, Sorry to hear about that. Can you PM us your Client ID?
  5. RKSV

    Upstox - RKSV - Trade in Rs 20 Max

    Hi, Thank you for highlighting this. Normally we do not face this kind of issues however, we request you to share your details at [email protected] It will be a great help to us to check the issue from our end.
  6. RKSV

    Upstox - RKSV - Trade in Rs 20 Max

    Hi, Please share the client id we will help you to reset your Keystone password.
  7. RKSV

    Upstox - RKSV - Trade in Rs 20 Max

    Hey, Apologies for missing out on the information. The intention was to provide you the alternative option for trading so that your trading does not stop. Having said that, we were facing the issue from Vendor's end which is one of the cases and definitely not repetitive in nature. We were in a...
  8. RKSV

    Upstox - RKSV - Trade in Rs 20 Max

    Hey, We are sorry for the inconvenience caused to you. We would request you to use our web portal pro.upstox.com or our mobile application Upstox. Please contact us at [email protected] if you are facing any issue.
  9. RKSV

    Upstox - RKSV - Trade in Rs 20 Max

    Hey, We are sorry for the inconvenience caused to you. We would request you to use our web portal pro.upstox.com or our mobile application Upstox. Please contact us at [email protected] if you are facing any issue.
  10. RKSV

    Upstox - RKSV - Trade in Rs 20 Max

    Hi iTrade, Sorry for not replying on time but yes we are listening and the whole exercise is to correct and improve. We have just replied to the Upstox community for yesterday's downtime over here: https://upstox.com/forum/topic/1290/api-optimisation-and-quicker-replies We will see to it that...
  11. RKSV

    Upstox - RKSV - Trade in Rs 20 Max

    Hi, We have changed the payment gateway if you are facing issue then you can transfer the fund from IMPS or UPI.Just mention the Upstox client code in the remark.
  12. RKSV

    Upstox - RKSV - Trade in Rs 20 Max

    Hi, Please share your details on [email protected] so that we can email you proper steps for opening the MCX account with us.
  13. RKSV

    Upstox - RKSV - Trade in Rs 20 Max

    Good to hear that you keep the backup software or web with you.
  14. RKSV

    Upstox - RKSV - Trade in Rs 20 Max

    Hi, This issue is already solve.
  15. RKSV

    Upstox - RKSV - Trade in Rs 20 Max

    Hi Loss_Lover, We faced connectivity issue at that time Hi, We are sorry for the inconvenience caused to you we have solved the issue which you were facing. Kindly Relogin and check.
  16. RKSV

    Upstox - RKSV - Trade in Rs 20 Max

    Hi timepass, Thanks for maintaining a follow up. We have replied on the thread! :)
  17. RKSV

    upstox stole my 20,000

    Hi chaku101, Sad to hear that OCO order took over the winning opportunity in your trade. Let me narrate to you what happened here. OCO gives you a flexibility of placing a SL and Target at the time of initiation. This helps traders to stay calm and focused of not monitoring the position way...
  18. RKSV

    Upstox - RKSV - Trade in Rs 20 Max

    Not denying it completely as that could have been because TATA started taking all the load of Bharti as well. Now its up and running fine. We are sorry about the issue you faced.
  19. RKSV

    Upstox - RKSV - Trade in Rs 20 Max

    Hi, Our Airtel line went down but TATA was still up and running. If your using NEST then kindly re-launch and select TATA as your connection rather than Airtel and it should work. Upstox Pro is up and running fine.
  20. RKSV

    Upstox - RKSV - Trade in Rs 20 Max

    Will get senior folks to take a look at this in the morning. Thanks for bringing this up.. didn't see the other thread.