R K Global Issues!

There are no hidden charges. Considering Brokerage of Rs.9 and other taxes, Linkon is right. Although it depends on what value of Futures/Options u r paying.

I'm attaching an excel sheet where I calculated the difference in brokerage of RKG and other brokers.
Insert the values on first four sky coloured lines.
And compare the Net Profit below. Net Profit in RED colour indicates loss.

where is your spread sheet. i am now trading with infoline and they charging Rs 100 per lot(one side ). I trade about 80 lots a day ( both buy and sell (options)) using their terminal at my home. I can not believe Rs 9 per lot. is it true? or RKGLOBAL charge any hidden brokerage?. when i ask to infoline people, they said it may be fraud company or have hidden charges. is it possible to open rkglobal a/c through net? i am using icici bank a/c. is it possible to transfer fund via icici a/c? confused:
 

TraderRavi

low risk profile
Has anyone had any experience with closing of account with RK....

I sent across an email asking for the procedure and Customer service replied "we have deactivated you account"; When i replied saying that i wanted to CLOSE my account, the reply came : "we have closed the account"

is this enough?

isn't there a form that one needs to submit ?

fyi - i just opened mcx trading a/c with them. No demat or any other segment.

thanks.

I send an email requesting them to close my account cash and fno, they send email saying they deactivated the account, as only 100 - 200 balance was there, they had not returned it. BTW why you closed ur commodity account to them, which broker now you joining........:confused:
 

yusi

Well-Known Member
Anyone having problems getting quotes to Odin Diet this morning? While announcements, funds view, etc. is working, there are no quotes.

Cannot get through to RKG support.

Graphs are working! So is order placement. Only the market watch window is not updating.
 
Anyone having problems getting quotes to Odin Diet this morning? While announcements, funds view, etc. is working, there are no quotes.

Cannot get through to RKG support.

Graphs are working! So is order placement. Only the market watch window is not updating.
SMS from RKG - upgrade the ODIN upgrade file which is available on the website to avoide login or trading problem today. Patch available on www . rkglobal . net > downloads > trading > software > upgrade > individual > Diet_update
 

yusi

Well-Known Member
SMS from RKG - upgrade the ODIN upgrade file which is available on the website to avoide login or trading problem today. Patch available on www . rkglobal . net > downloads > trading > software > upgrade > individual > Diet_update
Thanks. But Diet_Update.zip is downloading as a 0 byte file !?
 

PGDIMES

Well-Known Member
This is the 2nd or 3rd time I have seen RKG people donot answer on phone when they are at fault. :mad: Today RKG's ODIN diet was not working for the 1st 1 hour. I called all the 15-20 numbers I had. Nobody bothered to answer. After 10:15, I was told to update from RKG Kolkata site.

But this is actually a downgrade as many of the features of the current ODIN I used till Friday are missing. :eek: Specially the 'Left click info box' option while viewing the chart... :(
 

yusi

Well-Known Member
@sgr: Thanks again; the upgrade did the trick and market watch updates now. Fortunately, order placement and execution continued to work in the morning.

@pgdimes: Can confirm this "head in the sand" behavior by RKG. It is specially annoying when their new/upgraded support is promised 24x7; but the phone rings away during such occasions.
 

yusi

Well-Known Member
there is a new update of odin today and i can see a new order placement method , they called as CA
but it is only for "IOC" what is the meaning of "IOC"
Not sure of what CA means, but here is a possibility:

IOC: Immediate or Cancel. The order is either executed immediately, in full or part quantity. The unexecuted part of the order is cancelled.

FOK: Fill or Kill. The order is either executed in full quantity or cancelled. CA may probably refer to this variation of IOC.
 

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