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Sharekhan's Speedtrade software

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  #1  
Old 19th October 2007, 05:47 PM
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Default Sharekhan's Speedtrade software

Dear All,

Recently i shifted to Kuwait from India.While i was installing the speedtrade software, i am not able to log in. After entering my Login Id, ,membership password, trading passwrod, it says "

You have been disconnected from server, Please login. Also it says " You have been disconnected from Quote Server.please Exit and restart application.You Are not authorised to use this terminal.please contact sharekhan.

How to solve this problem. I have used this software very well in india. I installed this software in new computer.

Please advise how to overcome this hurdle.

Happy trading
sai
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  #2  
Old 19th October 2007, 06:27 PM
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Default Re: Sharekhan's Speedtrade software

Quote:
Originally Posted by saikarma View Post
Dear All,

Recently i shifted to Kuwait from India.While i was installing the speedtrade software, i am not able to log in. After entering my Login Id, ,membership password, trading passwrod, it says "

You have been disconnected from server, Please login. Also it says " You have been disconnected from Quote Server.please Exit and restart application.You Are not authorised to use this terminal.please contact sharekhan.

How to solve this problem. I have used this software very well in india. I installed this software in new computer.

Please advise how to overcome this hurdle.

Happy trading
sai
Change the server.......if it is now server 1,change it to server 2 or 3.
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  #3  
Old 19th October 2007, 06:42 PM
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Default Re: Sharekhan's Speedtrade software

the same problem i am getting if i use any server. please give me solution.
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  #4  
Old 19th October 2007, 06:49 PM
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Default Re: Sharekhan's Speedtrade software

Quote:
Originally Posted by saikarma View Post
the same problem i am getting if i use any server. please give me solution.
Are you entering the login name of urs,which was provided by Shrekhan,in Capital letter? If yes,then change it to small letter and relogin.
Like if ur login name is provided as: SAI_123,then enter the login name as: sai_123.....
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Old 19th October 2007, 06:55 PM
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Default Re: Sharekhan's Speedtrade software

Hi,

I have been using this software for the last 3 years.I couldn't understand why it is happening here? any idea?



Quote:
Originally Posted by hari09omkar View Post
Are you entering the login name of urs,which was provided by Shrekhan,in Capital letter? If yes,then change it to small letter and relogin.
Like if ur login name is provided as: SAI_123,then enter the login name as: sai_123.....
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  #6  
Old 19th October 2007, 07:03 PM
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Default Re: Sharekhan's Speedtrade software

I have also faced this severely in the past.But the reason may be the speed of ur internet connection.Check the connection on each server by pinging.And have u done the small cap trick I told?
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  #7  
Old 20th October 2007, 11:55 AM
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Default Re: Sharekhan's Speedtrade software

I have attached the screen shots of the problems i am facing while loging in to Sharekhan's speedtrade. please look into this and advice me what to do?
Attached Files
File Type: doc speedtrade-probs.doc (67.0 KB, 84 views)
File Type: doc speedtrade-probs1.doc (67.5 KB, 27 views)
File Type: doc speedtrade-probs2.doc (67.0 KB, 26 views)
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  #8  
Old 20th October 2007, 07:00 PM
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Smile Re: Sharekhan's Speedtrade software

[quote=saikarma;122443]Dear All,

Recently i shifted to Kuwait from India.While i was installing the speedtrade software, i am not able to log in. After entering my Login Id, ,membership password, trading passwrod, it says "

send a mail to myaccount@sharekhan.com
let's see what they reply
then call me sadashiv 93 24 32 36 84
i am working with sharekhan limited

happy trading
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  #9  
Old 21st October 2007, 10:09 PM
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Default Re: Sharekhan's Speedtrade software

Quote:
Originally Posted by saikarma View Post
Dear All,

Recently i shifted to Kuwait from India.While i was installing the speedtrade software, i am not able to log in. After entering my Login Id, ,membership password, trading passwrod, it says "

You have been disconnected from server, Please login. Also it says " You have been disconnected from Quote Server.please Exit and restart application.You Are not authorised to use this terminal.please contact sharekhan.

How to solve this problem. I have used this software very well in india. I installed this software in new computer.

Please advise how to overcome this hurdle.

Happy trading
sai
install speetrade. then install dsclient.exe, then try log in with your user id & pw/s.

note: you also need 128 bit encryption pack if you are using win 98. you can download it from microsoft website. if you want to download the dsclient then send a mail to their executives & they will send you a web link for it.
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  #10  
Old 22nd October 2007, 03:55 PM
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Default Re: Sharekhan's Speedtrade software

Hi Sai,

I am also facing the same problem. Speedtrade gets constantly disconnected specially when there is rise in trading activity. At around 2.30 pm to 3.30 pm there is frequent disconnection. I have been using Speedtrade for the last 2 yrs. It was working fine all this while.The problem started about 3 mnths back. The quote screen also frequently hangs and I am not getting the latest price quote. I have tried changing the server from 1 to 7 when the disconnection happens, but it is of no use. I am only able to connect when the trading activity in the market is reduced. I feel that executives from Sharekhan , who are monitoring this forum should take some action and improve their trading platform, Speedtrade.
Otherwise clients will have to migrate to other trading platforms.

Regards
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