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cannot OPen My Trading Terminal

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  #1  
Old 27th November 2007, 04:07 PM
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santoshdts is on a distinguished road
Default cannot OPen My Trading Terminal

Hii,

I am A share khanUser, I can not Start my sharekhan trading terminal, Ive installed JAVA, Flashplayer amd MVM,
But Still Iam unable to open,

I get the Background screen and i get the error on the progressbar saying failed to open JAVA applet.

using XP with SP-2

please Help!

Regards
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  #2  
Old 27th November 2007, 06:00 PM
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ayurakshapad is on a distinguished road
Default Re: cannot OPen My Trading Terminal

dear,
r u trying from site or software provided by them?
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  #3  
Old 27th November 2007, 06:49 PM
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suba_stocks is on a distinguished road
Default Re: cannot OPen My Trading Terminal

Quote:
Originally Posted by santoshdts View Post
Hii,

I am A share khanUser, I can not Start my sharekhan trading terminal, Ive installed JAVA, Flashplayer amd MVM,
But Still Iam unable to open,

I get the Background screen and i get the error on the progressbar saying failed to open JAVA applet.

using XP with SP-2

please Help!

Regards
better consult customer service.....please note there are two java version one is from microsoft jvm and the other one is sun companys java.

one thing is sure ...problem with java jvm ....which one your application required from above two is only sherkhan people can tell.

also know anyfurther releases to be installed

suba
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  #4  
Old 30th November 2007, 01:12 AM
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rohitzn is on a distinguished road
Default Re: cannot OPen My Trading Terminal

Do you have any firewall running on your system at the time of login ?? if so disable it and then try.
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  #5  
Old 30th November 2007, 01:22 AM
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hari09omkar will become famous soon enough
Default Re: cannot OPen My Trading Terminal

Quote:
Originally Posted by suba_stocks View Post
...please note there are two java version one is from microsoft jvm and the other one is sun companys java.

one thing is sure ...problem with java jvm ....which one your application required from above two is only sherkhan people can tell.
JVM is required here.
santosh,u have to download Microsft JVM.Sharekhan is providing this for free.Go to sharekhan's site,open fast trade,there u will get instructions on what to do with the settings of ur computer and also the link to download JVM.Don't forget to disable Sun Java,as it is instructed there.
Thanks.
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