simply put i had 337rs dp charges pending into the a/c
made feedback/email to them on 18th of november. late reply[24hours+ response].i called my angel branch and wasted 15rs and they told me i had to pay those charges. 26th of november feedback response said the same.
24th of november for that 1st time receive sms letting me know that i can convert to "BSDA" facility. i talked to them when service was available since september 2012 why didn't they provided customer info about it.
feedback response they sms customers on 30-11-2012 : same date/month they always charge dp fees [checked in backoffice.]
i went to their branch submitted the form trading+dp closure. the executive or whatever position the lady has checked my account and pending amount and said a/c gonna be closed and told me no new do charges will be made
she also said "she gonna punch order/report by 29th".
amount encased on 28th and on 4th of december received sms that they have received form to close angel broking a/c .
today received a mail that i have 337rs pending into the a/c
i can still easily login into backoffice and checked where this pending amount came from.
before BSECM showed nothing and now it shows 674rs debit balance.
337rs pending and when checked its DP CHARGES again.
i have planned to make a complaint against there frauds.
made feedback/email to them on 18th of november. late reply[24hours+ response].i called my angel branch and wasted 15rs and they told me i had to pay those charges. 26th of november feedback response said the same.
24th of november for that 1st time receive sms letting me know that i can convert to "BSDA" facility. i talked to them when service was available since september 2012 why didn't they provided customer info about it.
feedback response they sms customers on 30-11-2012 : same date/month they always charge dp fees [checked in backoffice.]
i went to their branch submitted the form trading+dp closure. the executive or whatever position the lady has checked my account and pending amount and said a/c gonna be closed and told me no new do charges will be made
she also said "she gonna punch order/report by 29th".
amount encased on 28th and on 4th of december received sms that they have received form to close angel broking a/c .
today received a mail that i have 337rs pending into the a/c
i can still easily login into backoffice and checked where this pending amount came from.
before BSECM showed nothing and now it shows 674rs debit balance.
337rs pending and when checked its DP CHARGES again.
i have planned to make a complaint against there frauds.
